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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in May 2025: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.4

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CloudTalk Reviews & Ratings

4.4

Very Good

Based on 1099 ratings & 1297 reviews

Rating Distribution

Excellent

(842)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Expert's Review

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 241-250 out of 1297

AB

Ace B

04/18/23

5 out of 5

"CloudTalk is easily one of the best voice and messaging applications I have ever used!"

What do you like best about CloudTalk? The most helpful thing I found about CloudTalk is its straightforward use. I learned to use most of the functions in the application without looking at the user guide. I rarely had any issues while using the application and could quickly complete all my calls and tasks.

JL

Jass L

04/18/23

5 out of 5

"It is very useful and powerful for communication ."

What do you like best about CloudTalk? It is more beneficial for us working remotely. It allows us to communicate real-time What do you dislike about CloudTalk?

ZG

Zilia G

04/18/23

5 out of 5

"Buena herramienta para uso de llamadas de empresa."

What do you like best about CloudTalk? Es una herramienta muy fácil de usar e intuitiva. Con historial de llamadas, y muy buenas integraciones. What do you dislike about CloudTalk?

AU

Anonymous User

04/18/23

4.5 out of 5

"Easy to use!"

What do you like best about CloudTalk? I like that you are able to amend settings easily and go back on calls made etc in a very clear way. Customer support is always at the ready.

AU

Anonymous User

04/18/23

4.5 out of 5

"the best voice over ip application i used until now"

What do you like best about CloudTalk? the application's interface is very easy to use and have a lot of useful features like call recording/forwarding and a detailed call log where the missed calls are set as resolved or unresolved.

AP

Abinash P

04/18/23

4 out of 5

"A seamless call software for businesses!"

What do you like best about CloudTalk? It's simple, intuitive, and UI is almost usable with anyone with a little bit of computer knowledge. Makes training the junior a breeze!

HA

Hephzibah A

04/18/23

3 out of 5

"GOOD"

What do you like best about CloudTalk? It can be used to call anywhere. And is easy to navigate What do you dislike about CloudTalk?

GP

Gabriela P

04/18/23

2.5 out of 5

"Ni muy mala, ni muy buena"

What do you like best about CloudTalk? me gusta la lista de trabajo y la forma de describir cada llamada What do you dislike about CloudTalk?

AU

Anonymous User

04/17/23

5 out of 5

"My experience is great using the cloud talk app"

What do you like best about CloudTalk? Cloud talk, for me, is very smooth and is very user friendly, and i would recommend this app to any and everyone. I use this app everyday and it just keeps getting better and better when i use it.

CH

Cameron H

04/17/23

5 out of 5

"Amazing"

What do you like best about CloudTalk? So I've been using cloud talk for 3 months now and find it amazing! It is user-friendly with clear audio and an amazing support team. I had some issues at the start with inbound calls however the team fixed this quickly! All-around great app!