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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 241-250 out of 1369

AU

Anonymous User

07/26/23

5 out of 5

"Zero Quality Problems"

What do you like best about CloudTalk? I appreciate that there are no call quality issues. Anna Korosi responds very quickly.

AU

Anonymous User

07/26/23

5 out of 5

"Is a really easy to use app"

What do you like best about CloudTalk? Is Easy to use, really user-friendly, and was also easy to set up all the users' names. Once the call is answered is the call is ok

AS

Adriana S

07/26/23

5 out of 5

"Excellent tool for International Business"

What do you like best about CloudTalk? It is easy to keep track of the number of calls, duration, and I love that I can go back and listen to the phone calls in case I missed something.

AU

Anonymous User

07/26/23

5 out of 5

"Efficient way to make calls"

What do you like best about CloudTalk? Easy to use and practical, good customer service What do you dislike about CloudTalk?

SS

Santiago S

07/26/23

5 out of 5

"Best audio quality"

What do you like best about CloudTalk? Its great audio quality, and good mobile app. What do you dislike about CloudTalk?

AU

Anonymous User

07/26/23

0 out of 5

"Not working product!"

What do you like best about CloudTalk? The app does not work. We get a call, we pick up, but the custome does not hear us, nor can we hear the customer. We had this problem allot of times, and have informed them about it. but they keep on asking the same questions, without any results.

RQ

Rasheed Q

07/26/23

5 out of 5

"Sales Manager"

What do you like best about CloudTalk? Very easy to use, nice and clear voice, call back only online, you can hear and record calls What do you dislike about CloudTalk?

EH

Eoghan H

07/26/23

5 out of 5

"Cloudtalk Service"

What do you like best about CloudTalk? Easy to use, availability of reports and info. What do you dislike about CloudTalk?

AS

Ander S

07/26/23

5 out of 5

"How Clodtalk change my performance for the better"

What do you like best about CloudTalk? Quality of the audio is the best ive tried so far What do you dislike about CloudTalk?

ML

Mikelis L

07/26/23

4 out of 5

"CloudTalk review"

What do you like best about CloudTalk? Cloudtalk makes it easy to do cold calls with their calling and texting functions as well. What do you dislike about CloudTalk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].