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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 221-230 out of 1369

AS

Andrew S

08/03/23

4.5 out of 5

"Worldwide Group Holdings Ltd"

What do you like best about CloudTalk? It's a very simple system to use and set up. From the initial enquiry, we were well informed of the process and supported along the way. The support we received all along the way made the system easy to set up and get up and running, all while being at an affordable cost within our budgets.

AU

Anonymous User

08/03/23

5 out of 5

"Reliable efficient system"

What do you like best about CloudTalk? The system has a strong foudnation of functionality. It has what the team needs to make calls and for admin to appropriately access effort and quality. We spent a much time reviewing all the options in the market before settling on CloudTalk and a large reason for the choice was the ease of implementation.

JH

Joshua H

08/03/23

5 out of 5

"Good software for make calls"

What do you like best about CloudTalk? Price!is really good, nevar failed the software What do you dislike about CloudTalk?

AZ

Ali Z

08/03/23

4 out of 5

"Good experience"

What do you like best about CloudTalk? user friendly, Highly responsive and highly customizable. What do you dislike about CloudTalk?

AJ

Aisling J

08/03/23

5 out of 5

"Great Service Easy to Use"

What do you like best about CloudTalk? Ease of set up, helpful and attentive staff, customisation, portal very easy to use and view usage. What do you dislike about CloudTalk?

SD

Sam D

08/03/23

5 out of 5

"One of the better VOIP systems on the market"

What do you like best about CloudTalk? We've been testing a lot of VOIP systems and we've ended up with CloudTalk. In our opinion one of the better systems on the market with excellent support. The system is really easy to use and you're all setup in no-time. We're a fan.

AU

Anonymous User

08/03/23

4 out of 5

"Lighting fast to implement, but still experiences some small bugs"

What do you like best about CloudTalk? Its speed of implementation; in a couple of days, we had everything setup to start streamlining our sales calls. The interface is easy to use and there was no major roadblock for interacting with our other processes

AU

Anonymous User

08/03/23

4 out of 5

"Some small issues here and there but overall a great service with great support whenever needed."

What do you like best about CloudTalk? Cloudtalk is quite easy to use and relatively easy to set up also. The support team is always willing to help when it's needed so you're left feeling hopeless with no assistance.

AU

Anonymous User

08/02/23

3.5 out of 5

"It works good enough for me."

What do you like best about CloudTalk? Easy to use, Simple interface, Easy to access What do you dislike about CloudTalk?

DR

Dimitris R

08/01/23

3.5 out of 5

"CloudTalk | Easy to use"

What do you like best about CloudTalk? In regards to the CloudTalk, i like that is a flexible application. Also it consists of easy UI. What do you dislike about CloudTalk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].