9.6
Spot Score
Efficiently elevate call center performance.
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Starts from $25/User/Month when Billed Yearly
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 221-230 out of 1297
AU
Anonymous User
04/27/23
"Great Experience with CLoudTalk"
What do you like best about CloudTalk? Large possibility to call customers from all around the world, very fast customer service. What do you dislike about CloudTalk?
AU
Anonymous User
04/26/23
"Very Effective and affordable."
What do you like best about CloudTalk? This is a wonderful solution for small and large companies. What do you dislike about CloudTalk?
FS
Frederik S
04/26/23
"Its simple and good"
What do you like best about CloudTalk? Its reallt easy to use, and it doesnt require a long period to adapt to the system. What do you dislike about CloudTalk?
AU
Anonymous User
04/26/23
"Good software"
What do you like best about CloudTalk? The software was easy to navigate. The call quality was clear and reliable, and it had tons of integrations and features. Customer support team was also helpful and responsive in addressing any issues we encountered.
AU
Anonymous User
04/26/23
"Easy to use, cheap, appropriate for small companies"
What do you like best about CloudTalk? This is probably the best choice if you're not looking to make significant initial investments but still need all the automation and facilities of a proper call center software.
WK
Warayuth K
04/26/23
"Reliable and User-Friendly"
What do you like best about CloudTalk? I recently started using CloudTalk as my cloud-based phone system, and I have to say I'm pretty impressed so far. One of the things I really like is that it's very stable and reliable, and the user interface is really easy to navigate. Plus, I haven't come across any small hidden fees, which is always a huge plus.
GK
Gareth K
04/26/23
"Great dashboard, easy to use - but connectivity issues"
What do you like best about CloudTalk? Intuitive dashboard, user-friendly tech and simple set up What do you dislike about CloudTalk?
WN
Will N
04/24/23
"Easy to use and very effective"
What do you like best about CloudTalk? Our use case is quite straightforward, consolidating several existing external numbers into a single number using an IVR system to redirect calls depending on what option the caller selects. After looking at other platforms (all with their limitations), we came across CloudTalk and it is working really well for us so far.
AU
Anonymous User
04/23/23
"Best VOIP company ever!"
What do you like best about CloudTalk? The calling system is very easy and straight forward, there is also an app that you can download on your phone where clients can call you directly without the necessity of login on laptop
AM
AMMAR M
04/23/23
"Good experience clear voice easy to connect and use"
What do you like best about CloudTalk? Simplisty I would recommend adding a button to convert calls to other colleges What do you dislike about CloudTalk?
