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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 161-170 out of 1369

AU

Anonymous User

10/14/23

4 out of 5

"Propper tool for cold outreach needs"

What do you like best about CloudTalk? I've enjoyed their flexibility and rather open functionality. It integrates well with our current techstack. Super easy to launch.

AU

Anonymous User

10/13/23

4 out of 5

"Simple and Easy to Use"

What do you like best about CloudTalk? The simple and easy to use UI, clear voice quality, and features for outbound calls. What do you dislike about CloudTalk?

CH

Cristian h

10/13/23

5 out of 5

"excelente servicio"

What do you like best about CloudTalk? su efectividad en contacto y manejo de plataforma What do you dislike about CloudTalk?

AR

Amir R

10/13/23

4.5 out of 5

"CloudTalk: Effective Communication"

What do you like best about CloudTalk? What I like best about CloudTalk is that we use it on a daily basis for both outbound cold calling and customer support. This regular use highlights its reliability and efficiency in our workflow. It seamlessly manages our communication interactions, making it easy to monitor, record, and analyze calls. It ensures that we provide top-notch customer support and optimize our cold calling efforts, all while maintaining an intuitive and user-friendly ...

Read more

AR

Amir R

10/13/23

4.5 out of 5

"CloudTalk: Effective Communication"

What do you like best about CloudTalk? What I like best about CloudTalk is that we use it on a daily basis for both outbound cold calling and customer support. This regular use highlights its reliability and efficiency in our workflow. It seamlessly manages our communication interactions, making it easy to monitor, record, and analyze calls. It ensures that we provide top-notch customer support and optimize our cold calling efforts, all while maintaining an intuitive and user-friendly ...

Read more

AU

Anonymous User

10/12/23

4.5 out of 5

"CloudTalk Review"

What do you like best about CloudTalk? The most helpful thing about cloudtalk is that its a very intuitive and easy way to contact with your clientes and keep track of everything. It is very easy to implement of the company calls flow and the integration was just perfect for us. The customer support was very fast to respond.

AU

Anonymous User

10/12/23

5 out of 5

"Its the great for the job"

What do you like best about CloudTalk? The speed to call and creating campaigns What do you dislike about CloudTalk?

SP

Santiago P

10/12/23

4.5 out of 5

"its nice"

What do you like best about CloudTalk? how esy it is also conection is good i like it What do you dislike about CloudTalk?

AU

Anonymous User

10/12/23

4.5 out of 5

"One of the best providers I've tried!"

What do you like best about CloudTalk? It's easy to use, allows me to track calls with my clients/users, and works better than other providers I've tried in the past.

AU

Anonymous User

10/12/23

4.5 out of 5

"CloudTalk Review"

What do you like best about CloudTalk? The most helpful thing about cloudtalk is that its a very intuitive and easy way to contact with your clientes and keep track of everything. It is very easy to implement of the company calls flow and the integration was just perfect for us. The customer support was very fast to respond.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].