9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
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CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 1321-1330 out of 1369
MK
Miro Kopecký
07/10/19
Best call center solution
Price, quality of calls, advanced features, easy to use Everything is perfect so far
MK
Michal Kouril
07/10/19
With CloudTalk we provide excellent customer support without hassle
PROS: Our agents are using LiveAgent daily and we were looking for call system in cloud that offers integration with it. CloudTalk has done it perfect. CONS: Missing mobile app.
MF
Malvina Feriancova
07/10/19
The work efficiency by implementing cloud talk has increased enormously.
PROS: Especially the customer support is great. All the features of CloudTalk were understood with ease thanks to the constant help. CONS: besides the missing mobile app we have not encountered other problems.
MK
Miroslav Kopecký
07/10/19
Best call center solution
PROS: Price, quality of calls, advanced features, easy to use CONS: Everything is perfect so far
AZ
Andrea Zrubcová
07/10/19
Customer friendly
PROS: I appreciate customer support of the company. CONS: Mobile app
AU
Anonymous User
07/10/19
"Great customer support"
What do you like best about CloudTalk? Customer support was excellent - ( prompt and knowledgeable). Presentation of customer data is also easy to use and appreciated by sales rep.
AR
Anonymous Reviewer
07/10/19
Convenient and time saving
PROS: It's very convenient to use, saves time and the support team is really cool. CONS: None so far really.
AU
Anonymous User
07/10/19
"Good tool"
What do you like best about CloudTalk? It's very easy to use, flexible features and good price What do you dislike about CloudTalk?
MK
Michal K
07/09/19
"Satisfied with LiveAgent integration"
What do you like best about CloudTalk? Our agents are using LiveAgent daily and we were looking for phone system in cloud that offers integration with it. CloudTalk has done it perfect. So we can now provide excellent customer support without hassle.
JH
JohnGordon Hilley
07/09/19
Slick Voice App for the modern era
Really sleek, modern design. Everything about the app feels polished. Doesn't feel cheap or like the team cut corners.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].