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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 121-130 out of 1369

EL

Elliot L

11/20/23

4.5 out of 5

"Support that listens to what you say"

What do you like best about CloudTalk? Unlike other VoIP systems we've used, such as AirCall or Dialpad, CloudTalk genuinely listens to your queries. None of this fake - "We appreciate your feedback."... Instead, CloudTalk listens to you, goes off, and does it – GREAT!

AU

Anonymous User

11/20/23

5 out of 5

"Amazing support!"

What do you like best about CloudTalk? Quick and helpful support, I strongly recommend this company What do you dislike about CloudTalk?

TK

Tadas K

11/20/23

5 out of 5

"CloudTalk allowed me to make calls easier"

What do you like best about CloudTalk? The fact is that setting up the account and making it work is as easy as it gets. Tech support works via email tickets, but the whole process is smooth, and problems are resolved quickly. There are plenty of features to choose from, and you can set up a phone number from many countries. Also works great with other software, such as CRMs, etc.

AU

Anonymous User

11/20/23

3.5 out of 5

"Good system for outbound calls in multiple countries."

What do you like best about CloudTalk? Good connection, straightforward, and integrates with Salesforce. One click in salesforce directs us to cloudTalk and we receive notifications and calls on the phone.

AU

Anonymous User

11/20/23

3.5 out of 5

"Good system for outbound calls in multiple countries."

What do you like best about CloudTalk? Good connection, straightforward, and integrates with Salesforce. One click in salesforce directs us to cloudTalk and we receive notifications and calls on the phone.

AU

Anonymous User

11/20/23

5 out of 5

"Amazing support!"

What do you like best about CloudTalk? Quick and helpful support, I strongly recommend this company What do you dislike about CloudTalk?

AU

Anonymous User

11/17/23

5 out of 5

"stefan o. review"

What do you like best about CloudTalk? Customer Support Number of Features

AU

Anonymous User

11/17/23

5 out of 5

"stefan o. review"

What do you like best about CloudTalk? Customer Support Number of Features

SG

SMC G

11/17/23

5 out of 5

"Great service with good functionality and features"

What do you like best about CloudTalk? It tells you what time it is in the country you are calling, and it gives you the flag so you know where you are calling. Also it allows you to have SMS templates which makes things easier.

SG

SMC G

11/17/23

5 out of 5

"Great service with good functionality and features"

What do you like best about CloudTalk? It tells you what time it is in the country you are calling, and it gives you the flag so you know where you are calling. Also it allows you to have SMS templates which makes things easier.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].