9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
Efficiently elevate call center performance.
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CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 1281-1290 out of 1369
ED
Eliska Dzurnakova
08/07/19
Practical call centre tool with cool UI
Helped our customer care team to manage great amount of incoming calls, as well as bring higher clarity into clients processes and specific attentiveness into specific cases.
PH
Pavol Hrina
08/07/19
Highly recommend this tool for businesses!
Implementing CloudTalk was a huge step forward for our company. It many times changed the way we interact with our clients and to strengthen the interaction. It is handy because of the integration with other apps on the market, such as pipedrive.
PV
Patrik V
08/07/19
"Awesome call centre software"
What do you like best about CloudTalk? I really liked the user interface and easy handling. What do you dislike about CloudTalk?
JK
Jana K
08/07/19
"Excellent tool !"
What do you like best about CloudTalk? The best thing about Cloudtalk was easy integration with our current system, so we have all customers info before call even starts. That's the top feature for us .
AU
Anonymous User
07/24/19
"Modern IVR that is easy to use"
What do you like best about CloudTalk? Easy to use, nice modern design. Useful web app. What do you dislike about CloudTalk?
AU
Anonymous User
07/18/19
"Powerful and easy to use business tool"
What do you like best about CloudTalk? Plenty of features that are easy to use and it works well with Pipedrive integration What do you dislike about CloudTalk?
VP
Viktor Porvaz
07/17/19
Best for Customer Service
PROS: Having CloudTalk was a huge burden removed from our old service. It's very easy to use, flexible features and good price. Customer support works also pretty good and responds quickly. CONS: Comparing with old service, we did not discover any negatives. Everything is perfect so far.
AU
Anonymous User
07/17/19
"CloudTalk is an awesome tool for making your work easier."
What do you like best about CloudTalk? It's very convenient to use, saves time, efforts and the design is really cool. What do you dislike about CloudTalk?
MF
Mária Fečiková
07/16/19
CloudTalk is an awesome tool for making…
CloudTalk is an awesome tool for making your work easier. It's very convenient to use, saves time and the design is really cool.
AC
Andrej Csizmadia
07/15/19
Vast amount of integrations meets the best customer support
PROS: CloudTalk should definitely be the core part of every business on the market (especially those seeking the customer centricity). Key benefits for us are the great amount of integrations, especially with help desk software such as LiveAgent, which we also use at the company and the wonderful customer support we got everytime we asked for it.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].