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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 1241-1250 out of 1369

RC

Ryan C

10/22/19

0 out of 5

"Everything Was Great Until We Actually Tried To Use The Service"

What do you like best about CloudTalk? The upfront sales experience was good. The representative walked us through the features after confirming our needs. The interaction was pleasant and informative.

AU

Anonymous User

10/22/19

4.5 out of 5

"Simle, quick and functional."

What do you like best about CloudTalk? Very useful integations. Since we started using it, we can focus on other things and do a lot more work done in less time.

AU

Anonymous User

10/22/19

4.5 out of 5

"Efficient customer support"

What do you like best about CloudTalk? Easy and intuitive user interface with efficient customer support. They helped me setting up the system and understanding the product.

ZM

Zuzana M

10/17/19

5 out of 5

"Great value for money!"

What do you like best about CloudTalk? Very easy and quick set up, perfect call quality even with overseas customers and the most important thing - very useful customer support ready to help and solve any issues.

G

Gorazd

09/30/19

5 out of 5

Amazingly useful and easy to use

Super easy it is to use and navigate. It makes life easier, not more complicated.

AU

Anonymous User

09/24/19

4.5 out of 5

"Great tool!"

What do you like best about CloudTalk? We work with Pipedrive, and it integrates with this CRM system very good.Its really user friendly system that has many great functionalities (like recording your calls in both systems)

SB

Stanislav B

09/19/19

5 out of 5

"You guys rock!"

What do you like best about CloudTalk? Very nice, intuitive and easy to use. The learning curve is very high and I was able to get up and running almost in no time. I love the modern interface and being familiar with this type of platform, I was pleasantly surprised by the responsiveness and how snappy the solution is. Another plus to highlight are the incoming calls without any extra charge, which is a welcome bonus. To sum it up, awesome job Cloud Talk, keep up the great work!

AU

Anonymous User

09/16/19

4.5 out of 5

"Great System for our Tech Startup"

What do you like best about CloudTalk? CloudTalk is a simple to use system that works. We've gone between RingCentral and FreshCaller and unlike these companies, CloudTalk doesn't force you into a contract. We're looking forward to all of the new updates that CloudTalk is releasing Q3!

AU

Anonymous User

09/12/19

3.5 out of 5

"meeting expectation"

What do you like best about CloudTalk? simpleness and usage of this software was very convenient What do you dislike about CloudTalk?

DG

Dan G

09/09/19

4 out of 5

"Cloud Talk Works Well! "

What do you like best about CloudTalk? It's auto dialer and integration with Pipedrive What do you dislike about CloudTalk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].