9.6
Spot Score
Efficiently elevate call center performance.
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Starts from $25/User/Month when Billed Yearly
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 1241-1250 out of 1297
AR
Anonymous Reviewer
07/11/19
Good and useful tool
PROS: It's very easy to use, flexible features and good price CONS: the quality of the calls sometimes, it depends on the place you are it's not that good but still is good
ML
Michal L
07/11/19
"Very good cloud talk services"
What do you like best about CloudTalk? Easy and intuitive administration, very helpful settings, good prices and excellent support. What do you dislike about CloudTalk?
AR
Anonymous Reviewer
07/11/19
Positive experience
PROS: Great customer access, helpful customer support, speed to solve the problem, high availability and quality of service CONS: I dont know, nothing. No problem
TC
Tomáš Cako
07/11/19
Much needed inhouse call centre
PROS: Easy to use Very intuitive Lots of integrations with other services Good price Online platform Customer service CONS: Did not recognize any problems since.
JH
JohnGordon H
07/10/19
"Slick voice app"
What do you like best about CloudTalk? Really sleek, modern design. Everything about the app feels polished. Doesn't feel cheap or like the team cut corners. What do you dislike about CloudTalk?
MF
Malvina Feriancova
07/10/19
The work efficiency by implementing cloud talk has increased enormously.
PROS: Especially the customer support is great. All the features of CloudTalk were understood with ease thanks to the constant help. CONS: besides the missing mobile app we have not encountered other problems.
MK
Michal Kouril
07/10/19
With CloudTalk we provide excellent customer support without hassle
PROS: Our agents are using LiveAgent daily and we were looking for call system in cloud that offers integration with it. CloudTalk has done it perfect. CONS: Missing mobile app.
MK
Miroslav Kopecký
07/10/19
Best call center solution
PROS: Price, quality of calls, advanced features, easy to use CONS: Everything is perfect so far
LA
Lindsey A
07/10/19
"Perfect Solution for Customer Service"
What do you like best about CloudTalk? CloudTalk is is a lifesaver for our business. It has clean interface and the features are intuitive, you can look at any page and know how to use it. They offer features that I didn't even know we needed until we started using them and they worked seamlessly for our business. Customer support responds quickly with questions so there is no down time getting it set up..
MK
Miro Kopecký
07/10/19
Best call center solution
Price, quality of calls, advanced features, easy to use Everything is perfect so far
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
