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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 1231-1240 out of 1369

AU

Anonymous User

10/29/19

4.5 out of 5

"Cloud Talk for Business"

What do you like best about CloudTalk? It is easier to run a business when you know that any of your staff can answer the call as back up. Cloud Talk provides that feature.

MT

Miriama T

10/29/19

5 out of 5

" The most useful software ever"

What do you like best about CloudTalk? An advantage is automatic notification of incoming call or speed dial. It is also safe thanks to specialized staff. It includes features that greatly improve customer communication and, more importantly, streamline your work.

DG

David G

10/29/19

4 out of 5

"good product"

What do you like best about CloudTalk? the sound quality is really good. It allows my clients to hear me What do you dislike about CloudTalk?

DG

David G

10/29/19

4 out of 5

"good product"

What do you like best about CloudTalk? the sound quality is really good. It allows my clients to hear me What do you dislike about CloudTalk?

BH

Ben H

10/28/19

4 out of 5

"As good as your wifi strength and speed"

What do you like best about CloudTalk? cutting down on sales admin, click to dial functionality and the ability to re-direct calls What do you dislike about CloudTalk?

BH

Ben H

10/28/19

4 out of 5

"As good as your wifi strength and speed"

What do you like best about CloudTalk? cutting down on sales admin, click to dial functionality and the ability to re-direct calls What do you dislike about CloudTalk?

NR

Natália R

10/27/19

5 out of 5

"Very useful tool"

What do you like best about CloudTalk? Good value for money, easy to use, good support and very intuitive interface. What do you dislike about CloudTalk?

KK

Katarína K

10/26/19

5 out of 5

"CloudTalk made our work much easier"

What do you like best about CloudTalk? - integration with CRM tools - conference calls

AU

Anonymous User

10/25/19

4.5 out of 5

"Best phone soltion for businesses"

What do you like best about CloudTalk? The quality is really good. Very clear conversations and easy to use. What do you dislike about CloudTalk?

AU

Anonymous User

10/25/19

4.5 out of 5

"Helpful tool for communication"

What do you like best about CloudTalk? CloudTalk is user-friendly and helpful tool for the communication with our clients abroad. I can use it easily in my every day work.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].