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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 1221-1230 out of 1369

MI

Marian I

01/18/20

5 out of 5

"Incredible Cold Call App"

What do you like best about CloudTalk? I liked the fact that, even from the trial I was ready to do call like a minute later after I registered and download the app. The quality of the phone call is great. Its fast, simple.

PR

Philip R

01/18/20

4 out of 5

"Great alternative to traditional phone system"

What do you like best about CloudTalk? Cloudtalk provides a great alternative solution to a traditional phone system. It makes everything a lot easier and in the long-run should be more cost effective as well. The team made it easy for us to trial the system and then sign up and get online right away. They have also been helpful to diagnose any issues we have faced to date.

AU

Anonymous User

01/17/20

4.5 out of 5

"a very useful business tool"

What do you like best about CloudTalk? i like the ease of use and ability to tag calls and write notes. What do you dislike about CloudTalk?

WA

Willmary A

01/17/20

4.5 out of 5

"Overall a good program"

What do you like best about CloudTalk? the accessibility of international calls What do you dislike about CloudTalk?

C(

Ceesjan (CJ) d

01/17/20

5 out of 5

"CloudTalk is amazing"

What do you like best about CloudTalk? Being able to have high-quality calls from anywhere to anywhere in the world for cheap rates. What do you dislike about CloudTalk?

AU

Anonymous User

01/17/20

1 out of 5

"Inconsistent"

What do you like best about CloudTalk? I like being able to make calls over Wifi from any device. What do you dislike about CloudTalk?

K

Kristian

11/26/19

5 out of 5

Great tool for calls

Awesome tool for VOIP calls, super tracking and all of the integrations. It makes my work way easier than before. Now I use only 1 tool instead of 3 and it makes me happy. I recommend it to everyone whose daily routine is calling.

AU

Anonymous User

11/20/19

4 out of 5

"Intuitive easy tool - optimal with pipedrive"

What do you like best about CloudTalk? Great connection to pipedrive. Inbound and outgoing calls What do you dislike about CloudTalk?

AU

Anonymous User

11/20/19

4 out of 5

"Intuitive easy tool - optimal with pipedrive"

What do you like best about CloudTalk? Great connection to pipedrive. Inbound and outgoing calls What do you dislike about CloudTalk?

AU

Anonymous User

11/04/19

5 out of 5

"Great Solution for Customer Service"

What do you like best about CloudTalk? 1. Very clean interface - the features are intuitive 2. Customer support responds very quickly with questions so there is no downtime getting it set up.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].