9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
Efficiently elevate call center performance.
Add to compare
Starts from $25 / User / Month when Billed Yearly
CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
Filter results
Sort by :
Showing 1211-1220 out of 1369
TV
Tommy V
01/20/20
"Not stable enough"
What do you like best about CloudTalk? The ease of clicking on telephone numbers that are opened directly in the cloudtalk app What do you dislike about CloudTalk?
EW
Edwin W
01/20/20
"Nice software, works like a charm!"
What do you like best about CloudTalk? The dashboard and the app works really good. Also the selection of outgoing numbers is very handy. We're an international company that really needs a solution like CloudTalk.
SC
Szu C
01/20/20
"Excellent platform for customer support"
What do you like best about CloudTalk? Great functionality, good value for money. Great customer service whenever there are issues. What do you dislike about CloudTalk?
TV
Tommy V
01/20/20
"Not stable enough"
What do you like best about CloudTalk? The ease of clicking on telephone numbers that are opened directly in the cloudtalk app What do you dislike about CloudTalk?
AU
Anonymous User
01/19/20
"In general good experience with super fast support and some minor features missing"
What do you like best about CloudTalk? Super fast and friendly support. We discovered a few bugs which were fixed in a couple of days. What do you dislike about CloudTalk?
AU
Anonymous User
01/19/20
"In general good experience with super fast support and some minor features missing"
What do you like best about CloudTalk? Super fast and friendly support. We discovered a few bugs which were fixed in a couple of days. What do you dislike about CloudTalk?
AU
Anonymous User
01/19/20
"Great call quality"
What do you like best about CloudTalk? The call quality! Our company was using another product before where the sound was only established after the client already said their name. Not so with Cloudtalk, it rings and I hear the client instantly.
AU
Anonymous User
01/19/20
"Exactly what was described and understanding customer service"
What do you like best about CloudTalk? The service worked immediately and hasn't caused any issues so far, always giving good connection for the calls What do you dislike about CloudTalk?
AU
Anonymous User
01/18/20
"They are making improvements!"
What do you like best about CloudTalk? The customers service is giving you answer all the time as soon as possible. What do you dislike about CloudTalk?
PR
Philip R
01/18/20
"Great alternative to traditional phone system"
What do you like best about CloudTalk? Cloudtalk provides a great alternative solution to a traditional phone system. It makes everything a lot easier and in the long-run should be more cost effective as well. The team made it easy for us to trial the system and then sign up and get online right away. They have also been helpful to diagnose any issues we have faced to date.
Free vendor scorecard
Evaluate CloudTalk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score CloudTalk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].