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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 1201-1210 out of 1369

RF

Robert F

01/21/20

5 out of 5

"Easy to use software to call your clients"

What do you like best about CloudTalk? I like their design, the functionality, its easy to use, you see your call history and contacts (we have combined it with our CRM so its even better conntected).

AU

Anonymous User

01/21/20

4.5 out of 5

"Good service"

What do you like best about CloudTalk? The app interface is very nice and I really appreciate it. What do you dislike about CloudTalk?

AU

Anonymous User

01/21/20

3 out of 5

"Using CloudTalk VoIP for business purposes"

What do you like best about CloudTalk? -the German number I got. -the large amount of supported countries

JK

Janja K

01/21/20

4 out of 5

"Already a good poduct with a big potential to get even better"

What do you like best about CloudTalk? Behind Cloudatlk is a young, enthusiastic group of people who are open to suggestions, friendly, and fast to help What do you dislike about CloudTalk?

AU

Anonymous User

01/21/20

4 out of 5

"Great service!"

What do you like best about CloudTalk? Application is available on laptop and mobile. Easy to use. Easy integrations with CRM! What do you dislike about CloudTalk?

LM

Linus Matthias S

01/21/20

3 out of 5

"Linus M. Scheffran"

What do you like best about CloudTalk? just click on the number on the screen and it starts dialing What do you dislike about CloudTalk?

DI

Daniel I

01/21/20

4.5 out of 5

"Great service at fair price"

What do you like best about CloudTalk? Sound quality good and the price is fair What do you dislike about CloudTalk?

AU

Anonymous User

01/21/20

4.5 out of 5

"Amazing Business Call Solution"

What do you like best about CloudTalk? The sound is crisp, the dashboard on pc and mobile app is easy to navigate, install and use. Allows incoming and outgoing to anywhere in the world. The voice recording of the calls let’s me review the communication for call quality and content, very robust professional system with a easy to use interface.

AU

Anonymous User

01/21/20

4 out of 5

"Great service!"

What do you like best about CloudTalk? Application is available on laptop and mobile. Easy to use. Easy integrations with CRM! What do you dislike about CloudTalk?

JK

Janja K

01/21/20

4 out of 5

"Already a good poduct with a big potential to get even better"

What do you like best about CloudTalk? Behind Cloudatlk is a young, enthusiastic group of people who are open to suggestions, friendly, and fast to help What do you dislike about CloudTalk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].