9.6
Spot Score
Efficiently elevate call center performance.
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Starts from $25/User/Month when Billed Yearly
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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DB
Daniela Borikova
08/19/19
Powerful business software
One of my favourite features is real-time customer card where you can find full customer data. No need to look for them elsewhere.
AU
Anonymous User
08/16/19
"Best SMART Call Centre Solution on Market"
What do you like best about CloudTalk? I can synchronize all of the platforms that I am using and have everything in one place! What do you dislike about CloudTalk?
PJ
Patrycja J
08/14/19
"Great product!"
What do you like best about CloudTalk? I love in CloudTalk that it is not just a calling system like many that we have considered before. It gives us all the features that we wanted to use and it is all easy and intuitive. Also, the support that answers any of my questions whenever I contact them... Their customer service is on a really great level.
MM
Maroš Michvocík
08/13/19
Best tool for the helpdesk
Best tool for the helpdesk, really easy to use, efficiencyin the solving helpdesk tasks went up 40%
AU
Anonymous User
08/13/19
"Simply clever, intuitive and powerfull tool! "
What do you like best about CloudTalk? I simply love it! The design and features of this software are what I needed! You can only click and call and makes your customers happy! :)
AU
Anonymous User
08/12/19
"Good work, easy interface!"
What do you like best about CloudTalk? I like the user-friendly interface in the dashboard. Very simple, very easy, and great support. What do you dislike about CloudTalk?
PB
Patrícia B
08/12/19
"great user interface, great tool for efficiency boost!"
What do you like best about CloudTalk? user-friendly interface, easy to navigate and track the job, overall it helped us to improve our service level, which matters to our customers the most
TM
Terezka Mináriková
08/12/19
Simply intuitive, clever and helpful tool!
I love this software! Its features and intuitive design was all I needed. The click to call feature works perfectly!
JJ
Jan J
08/12/19
"Great scalable solution"
What do you like best about CloudTalk? Cloudtalk offers simple yet powerful solution for both small and large enterprises. What do you dislike about CloudTalk?
AU
Anonymous User
08/11/19
"Very, very good experience"
What do you like best about CloudTalk? Customer service, the quality of the network What do you dislike about CloudTalk?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
