9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
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CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 1191-1200 out of 1369
S
Santhosh
05/21/20
Cloudtalk a light-weight telephony with easy integration
Cloudtalk is a light-weight telephony system that easily integrates with your CRM. We were able to set it up in less than a day and get our call-center employees go online. During the rush for Covid Work From Home situation this technology helped our employees to stay connected from home and still be able to handle calls. Thankyou CloudTalk team.
J
Joey
05/19/20
Excellent Could Based Phone System
I was very impressed with the customer support we received from Cloudtalk. From our first contact to the porting of our number (the reason why we had to leave our previous provider) went fast and smooth. It has all the functionalities you'd want from a cloud based phone system. Cloudtalk gave us full flexibility over our incoming phone setup. We can easily switch between mobiles, computers, etc wherever we are and it connects with our CRM, so all calls our tracked and connected into our ...
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J
Joey
05/19/20
Excellent Could Based Phone System
I was very impressed with the customer support we received from Cloudtalk. From our first contact to the porting of our number (the reason why we had to leave our previous provider) went fast and smooth. It has all the functionalities you'd want from a cloud based phone system. Cloudtalk gave us full flexibility over our incoming phone setup. We can easily switch between mobiles, computers, etc wherever we are and it connects with our CRM, so all calls our tracked and connected into our ...
Read more
LW
leigh waine
04/23/20
🛑🛑WARNING READ THIS SIGNING UP🛑🛑I…
🛑🛑WARNING READ THIS SIGNING UP🛑🛑I joined in December 2019 set up a full call center in Cebu I had been using a VOP before but I wanted to have more control over my staff. So I made the move to cloud talk and left them In March it was the worst 4 months of dialler problems my team has ever had... the support was next to hopeless we made 67,000 calls with them we had hours of dead time when the system was down there was no care factor from anyone on there team and would not recommend them ...
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AU
Anonymous User
04/06/20
"Bad service with continuous issues- moved to competitor"
What do you like best about CloudTalk? Easy to use and synchronized with pipedrive What do you dislike about CloudTalk?
AM
Aaron McEvoy
03/06/20
The worst experience ever
The worst experience ever. First of the app for phone doesn't do sms and the desktop version is junk, It takes over 48 hours or more to get a response from anyone. They force you to pay for membership to get sms feature and it doesn't even work properly. 😱.. they won't refund you if you ask. Stay away from this company. I have no clue how people like this company. Unacceptable service and support.
AU
Anonymous User
02/14/20
"Cloudtalk, great for a remote ecommerce business"
What do you like best about CloudTalk? The core product is excellent and easy to use. Easy to setup with the ability to select a local or toll-free number. It's been perfect for a remote team like ours that has minimal calls at present but has opportunity for more complex call operations as the company scales.
LE
Luciana E
01/24/20
"Good application"
What do you like best about CloudTalk? Virtual number History of calls : like on a normal phone What do you dislike about CloudTalk?
CG
Cipriano G
01/24/20
"Good if it works"
What do you like best about CloudTalk? With a variety of apps, it's possible to answer calls both from the office and on a cell phone. What do you dislike about CloudTalk?
AU
Anonymous User
01/22/20
"Cloud talk is not very intuitive. It does not follow basic call routing standards"
What do you like best about CloudTalk? The transfer function is quite simple. It is made rather easy to transfer between different users What do you dislike about CloudTalk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].