9.6
Spot Score
Efficiently elevate call center performance.
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Starts from $25/User/Month when Billed Yearly
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 1181-1190 out of 1297
FC
Fernando C
09/07/19
"Fast and Intuitive"
What do you like best about CloudTalk? Fast tracking and click to call, we're stilll learning about it in the company What do you dislike about CloudTalk?
AU
Anonymous User
09/06/19
"Nemuru Worker"
What do you like best about CloudTalk? Las llamadas en la plataforma tienen muy buena calidad de audio, son sincronizadas con el CRM, función que va bien para saber el nombre del contacto con quien necesitas conversar.
T
Tomas
09/06/19
Intuitive, easy to use and helpful tool!
Practical and scalable tool for client oriented companies. It will help you to boost the quality and efficiency of the customer service. Customized features allow you to communicate with customer on different level.
AB
Annamária B
09/05/19
"Great for small companies "
What do you like best about CloudTalk? The system is very easy to use so you do not have to spend lot of time to explain it for new people in your team, I would say that it is real time saver for my company and definitely worth the money.
MF
Miroslav F
09/04/19
"Very user friendly solution with all the functions that you might need"
What do you like best about CloudTalk? They offer efficient service worth of money. Currently using basic features as well as advanced call routing such as personalized greetings, automated call redirection, a blacklist of the blocked phone number, real-time analytics. It is user-friendly software and you have the possibility to customize it on your own. If the help is needed they are happy to assist you.
AU
Anonymous User
09/03/19
"Effective software for daily business"
What do you like best about CloudTalk? CloadTalk is very intuitive and user-friendly software designed also for non-technically skilled people. Integrated dashboard helps to work more efficiently.
AU
Anonymous User
09/03/19
"future of communication"
What do you like best about CloudTalk? so mega simple to use and to work with :) What do you dislike about CloudTalk?
TL
Tomas Lazar
09/02/19
Efficient software for daily business
CloadTalk is very intuitive and user-friendly software designed also for non-technically skilled people. Integrated dashboard helps to work more efficiently. International dialing has never been easier!
NH
Niki Hanáková
08/30/19
Very helpful
Great tool for handling calls, I especially love the recording feature, which enables to listen to the calls afterward, it is a great base for feedback for my team.
NN
Nataliya N
08/24/19
"A great phone support solution"
What do you like best about CloudTalk? Cloudtalk offers amazing possibilities for customization, for example, call tagging and skill-based routing. Great reporting and statistic features help analyze your work better and adjust your workflow that will benefit both the customer and the company.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
