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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 1181-1190 out of 1369

AU

Anonymous User

05/21/20

5 out of 5

"High Quality - Easy Setup"

What do you like best about CloudTalk? Hi-quality voice compared to other solutions Workflows are easy to implement

S

Santhosh

05/21/20

5 out of 5

Cloudtalk a light-weight telephony with easy integration

Cloudtalk is a light-weight telephony system that easily integrates with your CRM. We were able to set it up in less than a day and get our call-center employees go online. During the rush for Covid Work From Home situation this technology helped our employees to stay connected from home and still be able to handle calls. Thankyou CloudTalk team.

AU

Anonymous User

05/21/20

5 out of 5

"Very smooth and nice tool"

What do you like best about CloudTalk? Integrations with crm and other tools. Amazing What do you dislike about CloudTalk?

PQ

Pedro Q

05/21/20

4.5 out of 5

"Great tool"

What do you like best about CloudTalk? It delivers on what it promises, few bugs, competent application overall. What do you dislike about CloudTalk?

DS

Débora S

05/21/20

4.5 out of 5

"Recomendo"

What do you like best about CloudTalk? Posso usar no Pc e no telefone e consigo analisar todas as chamadas What do you dislike about CloudTalk?

AU

Anonymous User

05/21/20

5 out of 5

"Very useful"

What do you like best about CloudTalk? 1) Convenience 2) foreign numbers I needed 3) cost 4) value 5) ability to rehearse What do you dislike about CloudTalk?

AU

Anonymous User

05/21/20

5 out of 5

"High Quality - Easy Setup"

What do you like best about CloudTalk? Hi-quality voice compared to other solutions Workflows are easy to implement

NR

Nathan Rich

05/21/20

4 out of 5

Pretty good experience overall

Pretty good experience overall. I like having the app downloaded to my device for work use.

AU

Anonymous User

05/21/20

3.5 out of 5

"Good performance"

What do you like best about CloudTalk? Conseguir trabalhar a partir de casa, sem ter material físico. What do you dislike about CloudTalk?

AU

Anonymous User

05/21/20

5 out of 5

"Very smooth and nice tool"

What do you like best about CloudTalk? Integrations with crm and other tools. Amazing What do you dislike about CloudTalk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].