9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
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CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 1171-1180 out of 1369
FG
Frederik Gail
05/23/20
Cloudtalk is incredibly intuitive
Cloudtalk is incredibly intuitive, user-friendly and is good-looking throughout its design. As a company, we've been able to implement Cloudtalk within hours without any hassle. Highly recommended.
T
Tim
05/23/20
Easy software with high customization potential
The software helped us to stick to our documentation duties and is easy to integrate with other software. The porting takes some months unfortunately.
SI
Steven Iacurto
05/23/20
Great platform for my agents to use
Date of experience: May 24, 2020
AU
Anonymous User
05/23/20
"Powerful, simple to use and great value for money"
What do you like best about CloudTalk? I love the way you can use a visual tool to plan exactly how you want the system to handle incoming calls. Also the integration with our CRM system was surprisingly easy to enable.
DR
David Rowswell
05/23/20
Powerful, simple to use and great value for money
I love the way you can use a visual tool to plan exactly how you want the system to handle incoming calls. Also the integration with our CRM system was surprisingly easy to enable. I wish there was more ability to choose from a selection of incoming numbers, but I ended up getting a great number. And they offered a path to change the number if I wasn't happy with the assigned number. CloudTalk has allowed us to implement a professional call handling capability for very little outlay. It ...
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AU
Anonymous User
05/22/20
"Easy lightweight telephony"
What do you like best about CloudTalk? Quick to start off features. Simple and easy for new users to understand telephony system, Integration with CRM. What do you dislike about CloudTalk?
AU
Anonymous User
05/22/20
"Nice experience !"
What do you like best about CloudTalk? The possibility to manage calling with team What do you dislike about CloudTalk?
NR
Nathan Rich
05/21/20
Pretty good experience overall
Pretty good experience overall. I like having the app downloaded to my device for work use.
AU
Anonymous User
05/21/20
"Very useful"
What do you like best about CloudTalk? 1) Convenience 2) foreign numbers I needed 3) cost 4) value 5) ability to rehearse What do you dislike about CloudTalk?
AU
Anonymous User
05/21/20
"Good performance"
What do you like best about CloudTalk? Conseguir trabalhar a partir de casa, sem ter material físico. What do you dislike about CloudTalk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].