9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
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CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 1161-1170 out of 1369
YM
Yana Minkova
05/25/20
Fantastic call centre IT voip service
Fantastic service, great customer support for dyslexic sales proffessionals with little IT experience. The team was proffessional and helped me to understand the platform. I am looking forward to exploring it's analytics which I have not seen other platforms offer.
CH
Cam Hannah
05/24/20
At first I was skeptical into buying it…
At first I was skeptical into buying it - but as I got used to the outlay I was very pleased with how functional and seemlessly it was to navigate!
AU
Anonymous User
05/24/20
"Great tool"
What do you like best about CloudTalk? I like the easy integration and the variety of features which are included in the plan. The software is easy to scale and easy to set-up.
FG
Frederik G
05/24/20
"A very inviting platform"
What do you like best about CloudTalk? The user interface. It's very intuitive, simple and good-looking. What do you dislike about CloudTalk?
CH
Cam Hannah
05/24/20
At first I was skeptical into buying it…
At first I was skeptical into buying it - but as I got used to the outlay I was very pleased with how functional and seemlessly it was to navigate!
T
Tim
05/23/20
Easy software with high customization potential
The software helped us to stick to our documentation duties and is easy to integrate with other software. The porting takes some months unfortunately.
SI
Steven Iacurto
05/23/20
Great platform for my agents to use
Date of experience: May 24, 2020
DR
David Rowswell
05/23/20
Powerful, simple to use and great value for money
I love the way you can use a visual tool to plan exactly how you want the system to handle incoming calls. Also the integration with our CRM system was surprisingly easy to enable. I wish there was more ability to choose from a selection of incoming numbers, but I ended up getting a great number. And they offered a path to change the number if I wasn't happy with the assigned number. CloudTalk has allowed us to implement a professional call handling capability for very little outlay. It ...
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FG
Frederik Gail
05/23/20
Cloudtalk is incredibly intuitive
Cloudtalk is incredibly intuitive, user-friendly and is good-looking throughout its design. As a company, we've been able to implement Cloudtalk within hours without any hassle. Highly recommended.
AU
Anonymous User
05/23/20
"Powerful, simple to use and great value for money"
What do you like best about CloudTalk? I love the way you can use a visual tool to plan exactly how you want the system to handle incoming calls. Also the integration with our CRM system was surprisingly easy to enable.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].