9.6
SpotScore
CloudTalk Reviews in September 2026: User Ratings, Pros & Cons
Efficiently elevate call center performance.
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CloudTalk Reviews & Ratings
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Spotsaas Editor’s POV
Cloudtalk's customer support team handles number porting and account setup quickly. The platform includes call routing rules, call recording, and detailed call logs—standard features for a cloud phone system. Setup takes 15–30 minutes for most users; verify in your demo that call forwarding rules match your team's workflow before committing. Key limitations: ...Read more
CloudTalk pros and cons
Easy to use interface with direct integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 1131-1140 out of 1369
N
Nicolas
06/23/20
Practical Solution for managing…
Practical Solution for managing Communications within a team
JM
José Maria
06/23/20
Easy to setup and to operate
Easy to setup and to operate. Perfect cloud solution.
RR
Rachana Rom
06/23/20
CloudTalk supporters very best
CloudTalk supporters very best, very helpful and quite impressive compared to other company I used to contacted call service companies. Thanks for helping me
B
Bojana
06/23/20
The app is not working
The app is not working. Don't waste your time paying it.
J
Jimmy
06/23/20
very poor service.low quality service
Date of experience: June 24, 2020
S
Sid
06/23/20
Poor service
Very little updates with this issue and 3 weeks for the problem to be sorted. Which in the mean time, I have to pay for staff to be at there desk answering calls, instead of being mobile. feel vary let down by the service and paid up for a year with them
C
Carl
06/18/20
Really like using this tool at my work
Really like using this tool at my work. We changed our last program to cloud talk and it made my work easier.
A
An
06/11/20
Connection is very unstable.
Date of experience: June 12, 2020
A
ANDRES
06/11/20
poor call quality
poor call quality, poor customer service
S
Stamatios
06/11/20
Excellent services
Date of experience: June 12, 2020
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].