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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 1131-1140 out of 1369

N

Nicolas

06/23/20

5 out of 5

Practical Solution for managing…

Practical Solution for managing Communications within a team

JM

José Maria

06/23/20

5 out of 5

Easy to setup and to operate

Easy to setup and to operate. Perfect cloud solution.

RR

Rachana Rom

06/23/20

5 out of 5

CloudTalk supporters very best

CloudTalk supporters very best, very helpful and quite impressive compared to other company I used to contacted call service companies. Thanks for helping me

B

Bojana

06/23/20

1 out of 5

The app is not working

The app is not working. Don't waste your time paying it.

J

Jimmy

06/23/20

1 out of 5

very poor service.low quality service

Date of experience: June 24, 2020

S

Sid

06/23/20

1 out of 5

Poor service

Very little updates with this issue and 3 weeks for the problem to be sorted. Which in the mean time, I have to pay for staff to be at there desk answering calls, instead of being mobile. feel vary let down by the service and paid up for a year with them

C

Carl

06/18/20

5 out of 5

Really like using this tool at my work

Really like using this tool at my work. We changed our last program to cloud talk and it made my work easier.

A

An

06/11/20

1 out of 5

Connection is very unstable.

Date of experience: June 12, 2020

A

ANDRES

06/11/20

2 out of 5

poor call quality

poor call quality, poor customer service

S

Stamatios

06/11/20

5 out of 5

Excellent services

Date of experience: June 12, 2020

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].