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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 1121-1130 out of 1369

DS

Débora Simões

06/24/20

4 out of 5

Ótima

Óptima ferramenta para quem precisa de ligar para clientes. Podemos usar no PC ou no telemóvel.

DS

Dagna Sda

06/24/20

5 out of 5

Would recommend!

I use it everyday at my work for a few months now, so far no complaints!

W

Wendy

06/24/20

5 out of 5

Great app for phone and sms receiving

Always wanted and app to get temporary phone number in order to receive sms or even make phone calls let me tell you something i ve tried many apps before but CloudTalk literally brought me an amazing experienece like never before one of the best app in the market right now if not the best one so far i ve tested!

DS

Débora Simões

06/24/20

4 out of 5

Ótima

Óptima ferramenta para quem precisa de ligar para clientes. Podemos usar no PC ou no telemóvel.

C

Ching

06/24/20

4 out of 5

Calls get more responses

I do technical support calls for our product. When customers are offline or inactive, I give them a call to make sure everything is OK. I'm using our landline phone for calls but I did notice that I get more answered calls on CloudTalk, which is great because I am able to reach more customers and help them out.

K

Kim

06/24/20

5 out of 5

Very easy to use

Very easy to use, great functionality. Clear calls, no connectivity issues. Would recommend as a very simple solution to communicate with customers.

CP

Carlos Perez

06/23/20

5 out of 5

Cloudtalk has been invaluable for our…

Cloudtalk has been invaluable for our company. We have not had a single problem taking our customer support calls, and everything flows quite well and nicely. Updates are regular, and do not interfere with work time. Would recommend 10/10

N

Nuno

06/23/20

5 out of 5

Amazing

It is an ideal application to work from home. With this application, we can be connected, outside the office.

Y

Youssef

06/23/20

5 out of 5

Great app for phone and sms receiving

Always wanted and app to get temporary phone number in order to receive sms or even make phone calls let me tell you something i ve tried many apps before but CloudTalk literally brought me an amazing experienece like never before one of the best app in the market right now if not the best one so far i ve tested!

V

Vladymir

06/23/20

3 out of 5

Everytime I get out of app or phone…

Everytime I get out of app or phone goes blind the call interaps. In general, connection is good but really annoying technical problem.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].