9.6
SpotScore
CloudTalk Reviews in September 2026: User Ratings, Pros & Cons
Efficiently elevate call center performance.
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CloudTalk Reviews & Ratings
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Spotsaas Editor’s POV
Cloudtalk's customer support team handles number porting and account setup quickly. The platform includes call routing rules, call recording, and detailed call logs—standard features for a cloud phone system. Setup takes 15–30 minutes for most users; verify in your demo that call forwarding rules match your team's workflow before committing. Key limitations: ...Read more
CloudTalk pros and cons
Easy to use interface with direct integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 1111-1120 out of 1369
V
Vineet
07/02/20
Easy to use.
Cloud talk is very user friendly and also very easy to use. I highly recommend cloud talk.
S
Sreejith
07/01/20
Cloud talk is ok
Cloud talk is ok. But the mobile app needs to be reliable. The call doesn't ring and its shows only missed call only.
R
Ravishankar
07/01/20
Hi the audio settings can be improved a…
Hi the audio settings can be improved a bit. Otherwise a well developed app. Thanks for your service
K
Katie
06/30/20
Great!
Great!Love this application
S
Sarath
06/30/20
I send an email regarding my Bria not…
I send an email regarding my Bria not work on cell phone no one reached out me
P
Piotr
06/27/20
I've integrated CloudTalk with HubSpot…
I've integrated CloudTalk with HubSpot and it works great.
W
Will
06/25/20
Customer service was ok
Customer service was ok, but we had a lot of issues with our service forcing up to close our account and use a different provider.
D
Dave
06/25/20
This is a good callcenter software
Date of experience: June 26, 2020
D
Dave
06/25/20
This is a good callcenter software
Date of experience: June 26, 2020
C
Ching
06/24/20
Calls get more responses
I do technical support calls for our product. When customers are offline or inactive, I give them a call to make sure everything is OK. I'm using our landline phone for calls but I did notice that I get more answered calls on CloudTalk, which is great because I am able to reach more customers and help them out.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].