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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 1091-1100 out of 1369

GM

Gabriela M

08/25/20

3.5 out of 5

"Good dialer"

What do you like best about CloudTalk? Very friendly design and easy to use, which is great, considering that sometimes I have no time to navigate on really complex tools and platforms.

CG

Cipriano Groenendal

08/25/20

2 out of 5

"Good if it works"

"Good if it works" With a variety of apps, it's possible to answer calls both from the office and on a cell phone. However, there are a lot of weird random problems. * The voip client often just randomly stop working. * Calls will ring for coworkers, but not on my screen until I reload the app. * Integration to external services has randomly stopped working. * No easy way to mark as 'available to be called' without leaving ring groups. Unable to change ringtones on the ...

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V(

Vismantas (Visma) B

08/25/20

5 out of 5

"Great software for outbound and inbound sales activities"

What do you like best about CloudTalk? Software is very easy to use. We have an integration with Salesforce and I can call straight from our CRM. It's very convienient because I can call from CRM, an app in the computer and with my iPhone. All calls are tracked and recorded, we have all the data we need. Moreover, Cloudtalk team is extremely helpful.

AU

Anonymous User

08/25/20

5 out of 5

"Excelente experience"

What do you like best about CloudTalk? The practicality of using, very easy,intuitive and visual. What do you dislike about CloudTalk?

RS

Ricky S

08/25/20

5 out of 5

"Great Tool for Any Business"

What do you like best about CloudTalk? I love being able to record calls and dial from any number on a web browser What do you dislike about CloudTalk?

AU

Anonymous User

08/24/20

5 out of 5

"Excellent, tailored support"

What do you like best about CloudTalk? Our account manager - Jan. Jan devoted great time and effort to help us understand what type of solution would best suit our needs and was there to answer any questions and concerns we had along the way.

ZD

Zak D

08/24/20

4 out of 5

"Quick review"

What do you like best about CloudTalk? was easy to set up with the help of their support + its cheap for the option we use it for. What do you dislike about CloudTalk?

VG

Vassilis G

08/24/20

5 out of 5

"Excellent service and product"

What do you like best about CloudTalk? The system and app is very user friendly and their customer Service team it’s absolutely lovely. What do you dislike about CloudTalk?

ZD

Zak D

08/24/20

4 out of 5

"Quick review"

What do you like best about CloudTalk? was easy to set up with the help of their support + its cheap for the option we use it for. What do you dislike about CloudTalk?

RM

Roxana Motoc

08/23/20

5 out of 5

Simplify the lives of your sales teams!

If you're looking to simplify the lives of your sales teams, you need CloudTalk! It will not only improve communication with prospects, but it will also help you simplify the process thanks to their NUMEROUS integrations. Also, the quality they provide is beyond!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].