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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 1071-1080 out of 1369

YE

Youssef Elias

08/26/20

5 out of 5

Friendly software

Friendly software, and multi-platform compatibility specially with CRMs, great customer support eager to provide you with all the necessary tools and information, WTG Cloudtalk

EM

Eric M

08/26/20

4 out of 5

"I can say that cloudtalk has greatly improved my call volume."

What do you like best about CloudTalk? I like being able to just click and let the power dialer do the work. What do you dislike about CloudTalk?

EM

Eric M

08/26/20

4 out of 5

"I can say that cloudtalk has greatly improved my call volume."

What do you like best about CloudTalk? I like being able to just click and let the power dialer do the work. What do you dislike about CloudTalk?

Ε

ΕΥΑΓΓΕΛΟΣ

08/26/20

5 out of 5

"This is the best programme i know to do calls on auto.Can run in any laptop and pc ..best support!!"

What do you like best about CloudTalk? THe best i like is the support ,very friendly and have patience What do you dislike about CloudTalk?

Ε

ΕΥΑΓΓΕΛΟΣ

08/26/20

5 out of 5

"This is the best programme i know to do calls on auto.Can run in any laptop and pc ..best support!!"

What do you like best about CloudTalk? THe best i like is the support ,very friendly and have patience What do you dislike about CloudTalk?

LS

Leandro Silva

08/25/20

5 out of 5

Very very easy to use

Very very easy to use, simple, dinamic, intuitive. Make our day more easy and fast. Now a days i can not imagine ,work without cloudtalk. I recomend.

PK

Petros K

08/25/20

4 out of 5

"Overall Good Experience"

What do you like best about CloudTalk? Easy to install, good variety of features What do you dislike about CloudTalk?

R

Radosław

08/25/20

4.5 out of 5

"Great tool"

What do you like best about CloudTalk? The customer service is great. We received all the required details once we started to cooperate. What do you dislike about CloudTalk?

IL

Iliana L

08/25/20

4.5 out of 5

"Cloudtalk is many tools in one app."

What do you like best about CloudTalk? I like the dashboard they provide because it gives you the control you need in order to analyze better the calls and have results. I also like the fact that the desktop app is a simulation of a mobile with the opportunity to make calls, view the call history, send and receive SMS, leave notes and best of all categorize the calls with the use of tags.

AQ

Andrew Quinn

08/25/20

5 out of 5

Great integration with Pipedrive

Date of experience: August 26, 2020

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].