9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
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CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 1051-1060 out of 1369
AU
Anonymous User
08/31/20
"Convenient and smooth.."
What do you like best about CloudTalk? The dashboard is great! its easy to manage my call flows, upload custom recordings, setup call diversion etc. The onboarding was also very easy and the customer service was very helpful.
E
Eric
08/31/20
First Time Using Calling Software
I have never used calling software before. I can say that this being my first go at it, CloudTalk has greatly increased my call out volume. I am currently part of a local non-profit Telefund raising campaign for our city's performing arts organization. Last campaign we used printed sheets, had to manually dial each number etc. This time with CloudTalk's power Dialer and user friendly interface, making calls, adding notes and setting up callbacks has been a breeze. I'm able to dial out close ...
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P
Petros
08/31/20
easy to activate
easy to activate, some features missing but overall good experience
J
Janis
08/31/20
Very good and UX driven phone calling…
Very good and UX driven phone calling app. I enjopyed using it very much. Easy to use intuitive, no time learning. CS could be slightly improved.
DR
David Reich
08/31/20
A fast and easy solution for companies.
The app and web interface are clear and easy to use. Call monitoring and call recording are great features. All necessary functions for employees are immediately visible and usable. So I'm impressed with the UI. The customer service and the sales team provide excellent service and have always responded promptly. Feedback is also implemented in a timely manner.
MG
Mátyás G
08/31/20
"good value, easy setup"
What do you like best about CloudTalk? Setup is very easy, you can start making calls within a few minutes if you don't require any new phone numbers to be set up. Setting up additional numbers is also quite easy and quick (fees apply), although you need to reach out to support for that. Sound quality is good, iOS app is easy to use.
CC
cherri c
08/30/20
Easy to use
Easy to use, great customer service. Signup online got a free trial. Was recommended by a mate and then use them all the time now. Very Responsive and always helpful staff
K
Karem
08/30/20
Very easy to use
It is a simple application but that makes it very easy to call, you can also add labels, load to differentiate the segments you want to call, it is really very simple to use but at the same time very complete facilitating my day to day in the calls
JK
Janis K
08/27/20
"Great tool for managing calls"
What do you like best about CloudTalk? the notes and tags help me as a great reminder for followups What do you dislike about CloudTalk?
LB
Leo Brunet
08/27/20
Overall very reliable
Its a simple to use, reliable and fun dualer to use. My employees like it and on top of that, the sound is great which is hard to come by.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].