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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 1011-1020 out of 1369

AP

Andreas Piculell

11/01/20

5 out of 5

Cloudtalk is working super for us

Cloudtalk is working super for us, and we really liked to ease of setup and free trial where you could actually try the product.

AU

Anonymous User

10/30/20

5 out of 5

"Amazing app"

What do you like best about CloudTalk? The automatic call recording function and the transfer call to another agent function. What do you dislike about CloudTalk?

AG

Anthony G

10/30/20

5 out of 5

"CloudTalk is exceptional"

What do you like best about CloudTalk? I enjoy being able to call a multitude of countries with no interruptions at all. The call connectivity is superb allowing clear and lag free communication between me and my clients.

KW

Kennedy W

10/30/20

4 out of 5

"Good service"

What do you like best about CloudTalk? I like being able to coach my agents in call and listen in to their calls . What do you dislike about CloudTalk?

NA

Neal A

10/30/20

4 out of 5

"Cloudtalk is really easy to use and it is perfect for expanding your business in other country's."

What do you like best about CloudTalk? I like the feature to call from different country's What do you dislike about CloudTalk?

AU

Anonymous User

10/30/20

4.5 out of 5

"Reliable"

What do you like best about CloudTalk? The integration with our new Hubspot CRM. What do you dislike about CloudTalk?

ER

Eddie Roberts

10/29/20

5 out of 5

Excellent product

Excellent product, great apps!

TD

Trevor D

10/29/20

5 out of 5

"Great service"

What do you like best about CloudTalk? rating each call based on the quality of it. What do you dislike about CloudTalk?

AU

Anonymous User

10/29/20

4 out of 5

"Enjoy the Integration with Pipedrive"

What do you like best about CloudTalk? I enjoy the integration with our CRM, Pipdrive because it makes connecting with clients easy and traceable. What do you dislike about CloudTalk?

AU

Anonymous User

10/29/20

5 out of 5

"Excellent Soluition"

What do you like best about CloudTalk? I love the interface and mobile apps, it wwas also extremely quick to set up! What do you dislike about CloudTalk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].