9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
Efficiently elevate call center performance.
Add to compare
Starts from $25 / User / Month when Billed Yearly
CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
Filter results
Sort by :
Showing 1001-1010 out of 1369
BB
Bela B
11/02/20
"Great contact centre tool with lots of features"
What do you like best about CloudTalk? Easy to configure and very user friendly. It was quick to setup and it didn't require any specific technical knowledge. It has prebuilt integrations with most CRM tools including Zendesk. Call quality is great even to China where most competitors fail to provide a satisfying service. Their customer support team is very helpful as well.
NE
Noemi E
11/02/20
"Very Practical"
What do you like best about CloudTalk? I really like that you can just connect CloudTalk to our Salesforce and it's super easy and fast to call just with a click What do you dislike about CloudTalk?
NE
Noemi E
11/02/20
"Very Practical"
What do you like best about CloudTalk? I really like that you can just connect CloudTalk to our Salesforce and it's super easy and fast to call just with a click What do you dislike about CloudTalk?
N
Neal
11/01/20
Review Neal Arnoldus
It is in my opinion the perfect way to reach out for new business. I am able to call from every country.
A
Ajaypal
11/01/20
My overall experience with Cloud Talk is great
My overall experience with Cloud Talk is great. It was very easy to set up my account and their phone app is user friendly. But i did not like the fact that customer service through calling is not available to each customer. i think they should work on this.
E
E.R
11/01/20
Great service
So far, everything has been working great. Call Monitoring for internal testing and teaching is something you always want to have and it works perfectly here. Integration with salesforce is smooth as well.
AU
Anonymous User
11/01/20
"ONE OF THE BEST ... 5 STARS"
What do you like best about CloudTalk? It is one of the best Apps i have ever used.. very easy access and easy download best voice no cutsoff or weird noise What do you dislike about CloudTalk?
S
Steph
11/01/20
Clear method of communication with customers
I don't have a land line working from home so Cloud Talk allows me to contact our customers with ease. Thank you!
C
CLIP
11/01/20
Cloud talk has been nothing but Amazing!!!!
Cloud talk has been nothing but excellent. They always seem to do everything we need. One feature that I like is that I can talk to one of my associates through cloud talk before passing them the call. The only downside at the moment is waiting for the last phone number to transition over. Other than that Cloud talk is great!
CL
Corporate Living
11/01/20
CloudTalk is the best on the market!
CloudTalk provides an easy but yet powerful cloud based phone system that is highly customisable. We’ve been using CloudTalk for about three months now without any hiccups. The system just works and is perfect for our organisation. Truly recommend their services and their professional support!
Free vendor scorecard
Evaluate CloudTalk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score CloudTalk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].