CloudCherry Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Cisco Webex Experience Management

Recommendation for CloudCherry

What do you like best? It gives thorough idea of report. We can easily get to know where we are lacking off and where do we need to improve. The services which CloudCherry is providing is best. What do you dislike? There is nothing as such which we dong like. Recommendations to others considering the product It is one of the best and easiest software. I will definitely recommend the CloudCherry to everyone. What business problems are you solving with the product? What benefits ...

understand client's needs , consistently give us a new updates of new features, system user friendly

What do you like best? understand client's needs , consistently give us a new updates of new features, system user friendly What do you dislike? still, have a room for improvement which I trust, CC will hear more experience from clients and come up with more features. What business problems are you solving with the product? What benefits have you realized? All customer's feedback in one platform. An improvement n service customer in the store.

Very helpful

What do you like best? How fast and effective the result are. Customizable. What do you dislike? Sometimes backs up and can be slow, time to time. What business problems are you solving with the product? What benefits have you realized? We know how our customers feel and the feedback is very helpful.

Best program to get the job done!

What do you like best? Cloud cherry allows me to be able to keep track of all the sales in the building under one program What do you dislike? Sometimes, the software times out and data is lost What business problems are you solving with the product? What benefits have you realized? I want to ensure the best products possible not only for the business but also for the customer

Great for customer feedback

What do you like best? I like the ease of use of Cloud Cherry first of all! It’s very user friendly. I like the dashboard as you gather real time data, and it’s great for customer feedback. What do you dislike? There are a few features I’d like to see added like customized reporting and the ability to copy/paste whole surveys and survey questions. What business problems are you solving with the product? What benefits have you realized? We are taking corrective action as a result of ...

The Best

What do you like best? very user friendly and professional services. What do you dislike? There is nothing that I dislike, it an interesting tool What business problems are you solving with the product? What benefits have you realized? NSP and customer feedback

Cloudcherry Review - Know your customer

What do you like best? Amazing Support! Ease of Use Real-Time application System Integration What do you dislike? The form format needs some work with options & answer control. Recommendations to others considering the product - What business problems are you solving with the product? What benefits have you realized? Real-Time Customer Pulse. Converting Detractors & Passives Addressing customer complaints as they take place

Definitely a solution you should consider

What do you like best? We are currently testing the software and CC's attitude to work is very much appreciated as they try to help us with everything needed and are quick to respond to our questions. For a young company CC has an impressive array of channels you can choose from. What do you dislike? So far, structure has been the lowest point. Surely, it's workable and a matter of getting used to it however it feels like there can be improvements made here. What business problems are ...

Effective solution to gather real time feedback

What do you like best? Cloud Cherry offered us an easy to use solution that integrated quickly with our CRM system. As company, Cloud Cherry are keen to please and always looking for improvement to help their customers get the most out of an excellent system for the price. What do you dislike? Although Cloud Cherry does offer intuitive reporting through their various dashboards, it still does not offer the opportunity to build bespoke downloadable reports. At first this was not an ...

Cloud Cherry - the best choice!

What do you like best? Cloud Cherry is a company that truly cares about your needs and supports you to reach your goals. It's like they are part of our family because they desire to see us succeed and provide us with the expertise and tools to do so. Their representatives are friendly, engaging, and professional. In addition, they have developed solutions at no extra cost to us. In this day and age, that is a rare find. They are priced right. The features that Cloud Cherry offers in their ...