CloudCherry Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Cisco Webex Experience Management

Good for users but needs some improvement on the admin side

What do you like best? Staff members can easily view and track the NPS scores for their locations. What do you dislike? As an admin, there are many things I'd like to see changed in the platform - More data, the ability to calculate response rate, improved navigation, etc. What business problems are you solving with the product? What benefits have you realized? We needed a way for staff to more quickly respond to issues identified via our NPS surveys. Cloud Cherry has been pretty ...

Clearview FCU

What do you like best? The support team is very knowledgeable and very accommodating. What do you dislike? A few times the difference in the time zone between ET US and India made for getting responses delayed at times. What business problems are you solving with the product? What benefits have you realized? Although we are very new, I see us utilizing the feedback to fine tune our processes and procedures. Again, being new, we have not realized any benefits just yet.

CRM at its best

What do you like best? Ease, Flexible , Good view of Customer Insight. Seamless Integration with all the CRM products. Good Scope for the Salesforce CRM and helped me in acheiving single platform work What do you dislike? There are no much factors to dislike this app. Price is good and If you are a salesforce customer, then this pricing for for org wide not on the no of seats. Recommendations to others considering the product Ease of Use, Attractive UI, Reliable, Scalable What ...

Simple way to understand our Customers

What do you like best? Customer Experience is booming topic across industry and nations where Cloudcherry bridges the gap between the Customer and Company through their Product and platform. What do you dislike? For Countries like India the strike rate of the success in capturing the real feedback is not upto the mark because people do not open up freely. What business problems are you solving with the product? What benefits have you realized? As the recepient of the product the ...

Good for startups

What do you like best? The solution is very simple. Has a modern design. Dashboard is intuitive. What do you dislike? Server is slow. Dashboard is rigid. Lots of constraints in customizing solution. Recommendations to others considering the product Good for startups What business problems are you solving with the product? What benefits have you realized? CloudCherry has helped create a centralized system where we can access the health of the company in a single click. It has ...

Loyal fan for life!

What do you like best? Service and support I get from CloudCherry is best in class. We have increased our productivity and efficiency when it comes to data analysis for our quarterly survey. What do you dislike? Nothing I dislike. The company is very responsive to our needs. I look forward to integration and having a pipeline with SFDC. What business problems are you solving with the product? What benefits have you realized? Time to task. What used to take us weeks to accomplish, ...

CloudCherry is an amazing company to work with!

What do you like best? CloudCherry goes over and beyond with their level of customer service and attention to detail. They ensure you have everything you need to be successful! Everything from the sales experience to the implementation experience has been joyful! What do you dislike? Nothing! We are stil in implementation pahse, but everyting has been great! What business problems are you solving with the product? What benefits have you realized? CloudCherry is helping us better ...

Cloud 🍒 survey experience

What do you like best? Easy way of survey concept for customer satisfaction. What do you dislike? There is Nothing to dislike... It is a good product. What business problems are you solving with the product? What benefits have you realized? Easy survey portal design

CloudCherry a great option

What do you like best? I like how it gathers customer feedback and that it has real-time data they have proved invaluable What do you dislike? There has been nothing that I have found wanting in my use Recommendations to others considering the product The Customer Delight Meter is great and gathering feedback from users in invalable. What business problems are you solving with the product? What benefits have you realized? It has allowed me to evaluable customer satisfaction ...

Great way to easily gather and assess customer satisfaction

What do you like best? Ease of viewing customer satisfaction metrics. I love the interface and ease of use. The product is intuitive and the customer support offered by CloudCherry is tremendous. What do you dislike? does not allow me to download custom reports. Recommendations to others considering the product Great suite of functions for the price. What business problems are you solving with the product? What benefits have you realized? Ability to quantify and qualify ...