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8.3

Spot Score

CloudCherry

CloudCherry Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Cisco Webex Experience Management

Empowering small businesses with efficient customer relationship management.

4.2

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This Product has been Migrated to Cisco Webex Experience Management

CloudCherry Reviews & Ratings

4.2

Very Good

Based on 40 ratings & 31 reviews

Rating Distribution

Excellent

(21)

Very Good

(8)

Good

(2)

Poor

(0)

Terible

(0)

Expert's Review

CloudCherry has emerged as a highly capable and intuitive customer experience management tool, garnering praise for its robust data visualization, real-time feedback insights, and flexibility in survey design. The platform's ability to deliver actionable insights through features like NPS and CSAT tracking, combined with seamless integration into CRM systems, has ...Read more

CloudCherry pros and cons

  • Comprehensive data presentation and extensive analysis options, allowing for easy monitoring of customer satisfaction metrics (e.g., NPS, CSAT).

  • Excellent customer support, with responsive and dedicated representatives who go above and beyond to assist users.

  • Regular updates and feature improvements, ensuring the platform stays modern and innovative.

  • Intuitive and user-friendly interface, enabling easy navigation and access to real-time feedback.

  • Slow loading or processing time when handling large data, sometimes influenced by internet connectivity or platform limitations.

  • Limited customization options in certain features, such as survey interfaces, dashboards, and report downloads.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].