9.8
Spot Score
Efficiently manage your hotel business with ease.
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Cloudbeds offers custom pricing plan
Cloudbeds consistently shines in delivering exceptional customer service, as highlighted by reviewers praising representatives like Korina B, Tomás, Denis S, and Bryant for their dedication and support. Customers appreciate the quick response times and knowledgeable assistance provided by the support team. The platform's user-friendly nature and ability to tailor ...Read more
Excellent customer service with quick responses and helpful support from team members like Korina B, Tomás D, and Luis.
Knowledgeable and patient onboarding specialists, such as Raul Ramirez, providing efficient and effective assistance.
User-friendly platform with clear explanations and easy-to-understand features.
Personalized support and training sessions tailored to the specific needs of users, ensuring a smooth onboarding experience.
Mobile application functionality can be further improved for easier access and management on the go.
Limited app selection in the marketplace may restrict customization options for advanced users seeking specific functionalities.
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Showing 181-190 out of 230
RÖ
Raif Özbek
06/02/20
Great Software - 24/7 Support
Great Software - 24/7 SupportWe are very happy with this All in One Solution - never had a better one before. Totally recommend it for independent properties that are looking for a strong technology for a fair price.
AS
Auberge Saint-Paul Hostel
06/02/20
Superbe PMS et personnel efficace en plus de sympa!
Le PMS est facile d'utilisation et très claire.Le support de Cloudbeds est TOP! Ils répondent très rapidement et comprennent très bien nos besoins.Un grand merci à toute l'équipe de Cloudbeds!
JM
Jane Mustard
06/02/20
Never a problem with Cloudbeds!
Never a problem with Cloudbeds! It works every time.
DP
Daphne Pozzari
05/27/20
Very professional service!
Very professional service!I first got to know and use Cloudbeds couple of years ago, and recently I've been pleasantly surprised to find out how much their offer improved since then.They've answered to all my questions and gave me all the support I needed.
TL
Tom Leiper
05/22/20
Great to use
Great to use, highly intuitive and easy to train on. Consolidating our PMS and channel manager fees into one has made a huge difference, not only to our expenses but how we manage our inventory and yielding. Highly recommend.
SA
Saran Anandsongkit
05/21/20
You can't go wrong with Cloudbeds
You can't go wrong with Cloudbeds. We own a group of small hotels and one by one switched all of them into cloudbeds in the last 2 years. The interphase is intuitive making the training time very efficient, the functions are concise (without unnecessary fluff), they continue to innovate and stay updated, the support team is great and they are fairly priced. What more can you ask for?
AB
Annie Brown Coe
05/21/20
Simply the best!
We researched a number of cloud-based property management systems and Cloudbeds was our favorite. Our team uses on laptops, mobile devices, or on property at the front desk- it's so convenient! After 8 months on this platform, we are so happy with the features, ongoing updates, customer service, and no-frills functionality.
QG
Quang Gia Nguyen
05/14/20
I love it
I love it. So easy to use!
HA
Hotel am Markt Munich
05/12/20
Working with Cloudbeds for 3 Years and very happy
We are using Cloudbeds now for the 3rd year for our Properties and we can’t complain. Excellent support and one of the fastest channel managers on the market. Never had an overbookings again. We definitely recommend it and share our positive experience. One of the best things of Cloudbeds is that the software is constantly improving and we are enjoying all the benefits of it. Big thank to the endless efforts of their development team.
AA
Alexandra Alexandra
05/07/20
Offered something.. said we didn’t sign any contract... dishonest
After negotiating the price, they offered me a deal for enterprise version and when the implementation started they simply downgraded to premier without telling me... I simply recognise that all the add ons disappeared.. When confronted they said they apologise but we didn’t sign anything.. and that I’m already speaking to the sales director so I can’t complain “Thanks for the screenshots, I know what we offered and I know we offered via email but I also know that we didn't sign any ...
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