Close Reviews in May 2025: User Ratings, Pros & Cons

Best sales CRM I've ever used

What do you like best? The level of transparency on every single lead, and also into every single user is great. The history of communications is really easy to decipher Pipeline management is simple Custom fields are easy to manage What do you dislike? PLEASE ADD IN LIVE CALL MONITORING FOR SALES MANAGERS! A major piece to a healthy sales team is coaching, and there is no better time to do sales coaching than on an active phone call. It's like coaching sports- you can't be an ...

Enlarge performance of all your sales much easy.

What do you like best? I can increase performance with all our sales connection in one place. Also, I like the way of inbox which keeps track of all our sales action With calls, reminders, and tasks we making our workflow better and quicker than before. What do you dislike? I would like to say that we like that product as during all work we don't have a chance to meet with any problems.It is always a pleasure to work with rights correct working steps. Recommendations to others ...

The right solution for our sales.

What do you like best? The interface where I'm tracking my leads I can easy to understand and train salespeople on in the very better way. All my emails, calls, tasks and reminders better to solve with the automatic option. What do you dislike? Generally, the software is not bad and all tools work well without any problems. I don't have any error in my automatic report service which is good. Recommendations to others considering the product The powerful software will help you to ...

Its simplicity is what makes it great!

PROS & CONS What are the best aspects of this product? The smoothest CRM I've used in a long while. It lets me pull up historical data swiftly. It also lets me view as to who's contacting the lead and when they were contacted the last time. Running reports is simpler compared to other competitors. What aspects are problematic or could work better? Sales teams at a larger scale are probably in need of the ability to deploy ownership to leads. This would be based on specific ...

Great For Sales, Terrible For Everything Else

What do you like best? Simple layout Easy to use Multiple features that support sales (power dialler, smart views Excellent search features (if used correctly - which isn't always that straight-forward What do you dislike? Zero reporting No Activity Tracking Terrible integration with other tools Custom fields limitations (only work at lead level Far too many bugs which lead to duplicate and incorrect data Cannot merge or reassign contacts to new leads No way ...

Work much effective with the right solution.

What do you like best? I have the easy track system of my sales trade, this makes my workflow faster. Also, I like that I can make a few calls at one time. All my emails, calls, tasks and reminders I can sort out automatically. What do you dislike? Generally, the software is not bad and all tools work well without any problems. The install of this product is really easy. I would like to admit that support service works well. They always give a correct advice to us. Recommendations to ...

Getting Started with Sales

What do you like best? Easy to use. Clean design. The layout is great. Does what it says it will do. I have been able to get up and running with it very quickly and expect that with the help of their webinar will have the rest of the pieces working. As a business-focused software, it gets down to work with minimum fuss and bother. It organizes my inbox so I don't have to and so I don't miss any important items. What do you dislike? There is nothing that I dislike about this software. ...

A great CRM for today's SMBs.

PROS & CONS What are the best aspects of this product? Very easy to use. UX is fantastic. Communication transperancy is flat out amazing when it comes to customers. Its smart-view gives you the ability to filter just about anything! What aspects are problematic or could work better? Reporting is way too basic. Integrations are limited to just a few. What specific problems in your company were solved by this product? It's capable of covering the needs of a small-medium ...

From an admin and operations perspective - not good.

What do you like best? I've heard very positive feedback from our sales team, as they have said that the CRM is easy to use and enables them to call and email leads very quickly and easily. There is a power dialer, but this flawed. What do you dislike? I am not a part of the sales team, but rather the sales operations and implementation team. That's important to note. There are so many basic, fundamental functions that are missing from Close.io. Firstly, there is no function to mark ...

Easy, modern-looking, powerful

What do you like best? It's a developed product that allows helping prospects (and later, customers on every step of the customer journey. A lot of sorting possibilities, good searching algorithm, and a fair price makes Close.IO worth checking. What do you dislike? Adding some of the options to drop-down lists is reserved only for administrators. I understand, that it might be reasonable for large companies but for smaller groups it's just troublesome. It could be nice if this was ...