Close Reviews in May 2025: User Ratings, Pros & Cons

Easy to use, Powerful & Encouraging!

What do you like best? We loved how easy it was to get started on using it. Unlike the many other bloated tools, this one is intuitive and powerful. It has all of the necessary features for a small to mid-sized sales team and empowers you to work efficiently and effectively. What do you dislike? It was hard for us to convince the sales people to make the switch, so a better on-boarding process might help! Recommendations to others considering the product: Give it a solid try ...

A great CRM for today's SMBs.

PROS & CONS What are the best aspects of this product? Very easy to use. UX is fantastic. Communication transperancy is flat out amazing when it comes to customers. Its smart-view gives you the ability to filter just about anything! What aspects are problematic or could work better? Reporting is way too basic. Integrations are limited to just a few. What specific problems in your company were solved by this product? It's capable of covering the needs of a small-medium ...

One of the best company-based CRM out in today's market.

PROS & CONS What are the best aspects of this product? The greatest thing with Close.io is it's capable of organizing leads with contacts and companies. When it comes to selling to companies as opposed to separate people, the structure saved a ton of time for sales reps. Not only that, but it made things a lot simpler for those on sales. They get to see which contact points were made with potential clients they had before. What aspects are problematic or could work better? The thing ...

close review

What do you like best? close is very helpful especially in creating and call the customer all the formation of the customer is already there when you click it What do you dislike? sometimes there some interruption when calling and sending emails but its normal Recommendations to others considering the product: close is very useful in business specially when you need to engage with the customer by calling or email What problems are you solving with the product? What ...

Sales Software

What do you like best? Close is very easy to understand and this software has alot of features that can help you manage thousands of contacts! YES! been using this for couple of months now but i never get confused on who to follow up,to call, or to monitor because a feature where you can filter all the leads to make sure that you working on the right ones. What do you dislike? Theres really nothing wrong or something that i dont like- its quick and easy, plain simple so its perfect! ...

been using close.io for a short span of time...

What do you like best? It makes it easier to track your leads, send and receive emails, send and receive phone calls and get voicemail messages. you can also link it to your gmail account so you can track your leads in which ever way you choose. What do you dislike? sometimes leads has duplicates and it becomes very hard to manage. the phone number that I dial also automatically converts to my country's area code instead of that of the one I am trying to get a hold of. ...

Great from a sales perspective, less so from an admin and operations perspective

What do you like best? I've heard very positive feedback from our sales team, as they have said that the CRM is easy to use and enables them to call and email leads very quickly and easily. There is a power dialer, but this flawed. We've switched from Salesforce and the sales team can definitely get more things done with Close. If that's the main thing you're looking for, then it can be good. What do you dislike? I am not a part of the sales team, but rather the sales operations ...

Great from a sales perspective, less so from an admin and operations perspective

What do you like best? I've heard very positive feedback from our sales team, as they have said that the CRM is easy to use and enables them to call and email leads very quickly and easily. There is a power dialer, but this flawed. We've switched from Salesforce and the sales team can definitely get more things done with Close. If that's the main thing you're looking for, then it can be good. What do you dislike? I am not a part of the sales team, but rather the sales operations ...

The best software that assists your company

What do you like best? I really like this system because it allows you to record each of the calls made by your sales team in order to analyze them and be able to see and evaluate each detail of all. With this software I can see all the records and the interactions that are made with the clients, thanks to its interface and easy use one can review any error that an operator has committed in order to improve customer service. This system allows me to establish tasks with notifications ...

Good for some things

What do you like best? I love that you have the ability to call, text, and email all within the same program. It makes keeping track of employees a lot easier and ensures that I can track statuses easily. I can also pull numbers and run statistics of the sales guys easy through their reporting tab. What do you dislike? This program can get expensive depending on what features you are wanting and how many sales people you have on staff. How the new pay structure is set up it has ...