Close Reviews in September 2026: User Ratings, Pros & Cons

"A CRM that will actually impact your bottom line"

What do you like best about Close? Top tier Zapier integration, built-in phone system, built-in drip campaigns, native sms, advanced filtering and searching, and nested smartviews What do you dislike about Close? I'll have to come back on this one. There is no phone app but we use Close with a large B2C data set so rarely need an app (there is a mobile responsive web page) Recommendations to others considering Close: If you will have a large data set (B2C) then I believe this the best ...

"The Perfect CRM"

What do you like best about Close? Close is a great CRM. It's super flexible/customizable without the bloat that Salesforce tends to have. It's integrations are easy and the team at Close is super responsive/helpful. I've suggested product enhancements and they've implemented them. Whenever I've had an issue, the answer has often as been as easy as, "Fixed. Reload the app." I can't think of a better option. I've worked with Hubspot and Salesforce and find Close to be a superior tool for a ...

"The first and last CRM."

What do you like best about Close? It's super simple, easy to use while still having all the features you want and need. What do you dislike about Close? I feel that the power dialer should be available in cheaper plans of the product. What problems is Close solving and how is that benefiting you? I never had any issues with it. The main benefits are the tasks, the smart views are super helpful and the integration with google calendar.

"Best CRM for actual selling"

What do you like best about Close? Keeps reps focused and organized, great for managing and hitting a high volume of leads. Smart views make it easy to sort and segment leads. What do you dislike about Close? Admins can't manage certain aspects of reps accounts like phone numbers and certain permissons. It would be nice to choose and assign numbers for them. What problems is Close solving and how is that benefiting you? Needed something that saves time with working through a high volume of ...

"Close.io review"

What do you like best about Close? While it seemed overwhelming at first, just from the look at it, I realized it was pretty simple to use. I feel comfortable navigating through Close, and it puts me in contact with my agents in a timely and efficient manner. What do you dislike about Close? I can't think of anything I dislike about the system. Recommendations to others considering Close: It works really well and is easy to learn What problems is Close solving and how is that benefiting ...

"Close beats Salesforce!"

What do you like best about Close? Fast customer service. Very intuitive to use. What do you dislike about Close? Labeling of the records could be improved. What problems is Close solving and how is that benefiting you? The sequence emails are working for me even on the weekend. I've gotten so many appointments and sales from these!

"LOVE this CRM"

What do you like best about Close? My favorite feature is task assignments! I love that anyone on the team can assign me things for the day that they need to be done, and even the time. What do you dislike about Close? There's nothing to dislike. It gives me the ability to automate information from other platforms, I can respond to my leads from the platform, I can set custom fields for data production and tracking. It tracks everything done with every person every day. How could you ...

"One of the best CRM systems I've used"

What do you like best about Close? Integration with all of the apps that I use What do you dislike about Close? it does not allow MMS and International Calling What problems is Close solving and how is that benefiting you? I am keeping all of my customer's history in one place. With integrations with Zappier, it lets me know when and if my customers buy different products, so when n talking to them, I know what they have purchased.

"Great Program"

What do you like best about Close? It's a program that has made a difference, and It has organized my tasks, helped remind me of meaningful assignments and information! It is just that great! What do you dislike about Close? Price is a bit high, and I would like a WhatsApp integration to be available Recommendations to others considering Close: Enjoy and learn as much as possible What problems is Close solving and how is that benefiting you? Communication, Organisation, and efficiency

"Close review"

What do you like best about Close? dialing within the crm with a simple click What do you dislike about Close? all of the smart views and fields that you have to search for Recommendations to others considering Close: get it! What problems is Close solving and how is that benefiting you? still getting familiar with the platform. ease of use all in one app