Close Reviews in June 2026: User Ratings, Pros & Cons

"Must for every Startup or Small Business! Simple, easy to use and truly impactful!"

What do you like best about Close? The UI/UX is very clean. You don't require a lot of training to get started. It is simple to use and very easy to understand. Most salespeople are from non-tech backgrounds, and setting up a CRM with multiple integrations is a big headache. Close has eliminated this with its excellent product design and ease of use. They also have a very self-explanatory user guide; even an 8th grader can setup close after reading the documentation. What do you dislike ...

"Close is the best CRM for start ups and grows with the company, until you are big enough to have two"

What do you like best about Close? the functionaity is very well rounded and has ease of use. The complexity of tech behind the scenes does not bog down the user like it does with most CRM. You don't have to "learn" or "train" to use Close. It is very scalable and has very good integrations. The price is good too What do you dislike about Close? Very large import have to be split into multiple files to be uploaded sometimes. If the mapping, user error, is incorrect, the entire upload has to ...

"User-friendly and easy to integrate"

What do you like best about Close? Very user-friendly interface - a great way to track opportunities, and easy to integrate with other systems What do you dislike about Close? I'd like a way to rearrange open opportunities in order of importance/priority Recommendations to others considering Close: Make sure you take advantage of the ability to integrate with your existing systems, smart views, and contacts What problems is Close solving and how is that benefiting you? I keep track of open ...

"Great system in place to keep you on top of your communication with leads"

What do you like best about Close? Calling clients from my computer, reminder to follow-up after you send an email. Store email templates What do you dislike about Close? Close not in sync with ZoomInfo Application. Recommendations to others considering Close: Work with ZoomInfo What problems is Close solving and how is that benefiting you? I can use an excel sheet to sync my spreadsheet with client's info. It helps me save time with calls and email outputs.

"Great Inbound/outbound "pure sales-focused" CRM"

What do you like best about Close? Easy to implement, use and customize tool that covers just about every form of activity-based sales, pipelines, and sales management. What do you dislike about Close? Simply waiting on the ability to add a sales rep's forecast to report against, plus hoping for an iPad version of the app. Recommendations to others considering Close: Definitely consider this CRM if you are growth-minded! What problems is Close solving and how is that benefiting you? Scaling ...

"Very efficient resource for Sales"

What do you like best about Close? Ease of use, the functionality of the platform for both email marketing and sales. What do you dislike about Close? There is no mobile app for Close, which is limiting while I'm away from my computer. Also, the inability to undo text on emails. What problems is Close solving and how is that benefiting you? I can connect with many clients throughout the day, probably double the amount that I have pre-Close. The benefits have been increased revenue and ...

"Tracking all sales leads!"

What do you like best about Close? All our leads get brought in from our schedule system and marketing funnel with no effort, our sales team stays organized and I can even hop on sales calls in real Time to coach my team! Awesome software a d makes the job of sales and sales a management a breeze! What do you dislike about Close? Every now and then it freezes up - support is awesome!!!!! Recommendations to others considering Close: The set up is custom- so know what you want! What problems ...

"Great for sales and easy to use"

What do you like best about Close? The setup is very intuitive and user friendly What do you dislike about Close? In very rary circumstances it would be nice to have a close app but the web version works great What problems is Close solving and how is that benefiting you? I am using close as a sales person and tracking contact with leads. It has helped me work more efficiently.

"Powerful and Simple"

What do you like best about Close? It is super easy to create customized lists and workflows. What do you dislike about Close? Would love a dedicated ipad app to go along with it Recommendations to others considering Close: It's one of th easiest CRMs that I've used, yet provides significant advanced functions. What problems is Close solving and how is that benefiting you? Keeping track of customer follow up. Making sure no leads fall through the cracks.

"Best CRM for outbound teams with focus on phone conversations"

What do you like best about Close? - close works as a cloud solution and does not need any complex server setup or similar - the onboarding and documentation is superior and enables a quick integration - it perfectly pairs with more complex CRMs that manage e.g., contract management, project management, etc., tasks for longer sales cycles or complex projects due to its easy-to-use API and additional ZAPIER integration. - the smoothness of the experience and logic of building smart views / ...