8.6
SpotScore
Close Reviews in September 2026: User Ratings, Pros & Cons
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Close Reviews & Ratings
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Spotsaas Editor’s POV
Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and enhance team collaboration. Praised overwhelmingly for its ease of use, Close offers a centralized platform to handle calls, emails, texts, and lead tracking, eliminating ...Read more
Close pros and cons
Provides a centralized CRM platform for managing leads, calls, emails, and workflows in one place.
Interface is easy to navigate, with straightforward setup and strong support for onboarding and troubleshooting.
Automation features including smart views, predictive dialing, and workflows reduce manual effort in sales processes.
Call management features include clear call recordings, AI-generated summaries, and call tracking for follow-ups and analysis.
Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
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Showing 481-490 out of 639
AU
Anonymous User
02/21/22
"One of the best CRM for sales"
What do you like best about Close? Easy to create email sequences and to add prospects What do you dislike about Close? The calling feature is a little sluggish but works excellent with autodialer. Recommendations to others considering Close: Great CRM for sales can use email marketing and calling features What problems is Close solving and how is that benefiting you? Can reach out to a large number of people through email sequences.
AU
Anonymous User
02/21/22
"One of the best CRM for sales"
What do you like best about Close? Easy to create email sequences and to add prospects What do you dislike about Close? The calling feature is a little sluggish but works excellent with autodialer. Recommendations to others considering Close: Great CRM for sales can use email marketing and calling features What problems is Close solving and how is that benefiting you? Can reach out to a large number of people through email sequences.
DS
Dean S
02/17/22
"Best Platform changed everything"
What do you like best about Close? So easy to use, the team is loving it and I can set everything to the right person; clients are getting better customer service from us and everything is getting sent to the right member of the team What do you dislike about Close? The only thing I dislike the fact that the emails go to your archive; nothing doesn't work set up for new team members could be easier as it seems to be a massive thing setting them up Recommendations to others considering ...
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DS
Dean S
02/17/22
"Best Platform changed everything"
What do you like best about Close? So easy to use, the team is loving it and I can set everything to the right person; clients are getting better customer service from us and everything is getting sent to the right member of the team What do you dislike about Close? The only thing I dislike the fact that the emails go to your archive; nothing doesn't work set up for new team members could be easier as it seems to be a massive thing setting them up Recommendations to others considering ...
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BN
Barry N
12/23/21
"Best CRM I've ever used. And I have used CRM for 25 years."
What do you like best about Close? I like its intuitive interface and its automated processes. It practically walks you through your own sales process and prompts you to the next steps. What do you dislike about Close? I don't dislike anything. It could be in additional languages. Recommendations to others considering Close: It is vastly different than other CRM systems. Take time to modify Close to your sales and marketing process. What problems is Close solving and how is that benefiting ...
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AU
Anonymous User
12/16/21
"Great"
What do you like best about Close? very complete and intuitive, perfectly linked to the other tools. What do you dislike about Close? nothing, i think its really a pretty good tool to manage our work and stay tunned. Recommendations to others considering Close: really great issue What problems is Close solving and how is that benefiting you? i have all my tasks in one window
RT
Rod T
12/04/21
"The best CRM bang for the buck out there!"
What do you like best about Close? The system is so easy to learn and very intuitive. I was able to get up ad running in under an hour and it has been the best money I've ever spent on a CRM, PERIOD. What do you dislike about Close? I wish they would compromise between the basic package and the business package. The jump in cost is a bit too much. What problems is Close solving and how is that benefiting you? Close lets me zero in on sale opportunities and helps me track my follow-up so I ...
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AU
Anonymous User
12/02/21
"Best Inside Sales CRM"
What do you like best about Close? The interface is highly intuitive and easy to use. They group individuals under an account. You can easily see all calls and emails. What do you dislike about Close? It may be difficult to orchestrate complete inbound marketing automation tactics solely within Close; although that may not even be neccessary. What problems is Close solving and how is that benefiting you? We needed help keeping track of the pipeline and where deals stood. It helped to ...
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AU
Anonymous User
11/30/21
"So quick to use...."
What do you like best about Close? The system is very intuitive. Great UX, you can zip through most tasks on one page. Also as you use an app, much quicker than web based. What do you dislike about Close? Global data sharing across an organisation. Sometimes, data should be kept private from other teams etc. Just a few design niggles, like no checkbox on lists, or move between cards, but pretty minor. Marketing pretty scant too. What problems is Close solving and how is that benefiting ...
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CD
C.O. D
11/23/21
"Close is a great program!"
What do you like best about Close? It keeps all emails and correspondence together. What do you dislike about Close? There are so many features it takes a while to learn all of the abilities the program offers. Recommendations to others considering Close: Close is a great CRM and email marketing program. What problems is Close solving and how is that benefiting you? I am keeping track of all my prospects and opportunities available.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].