Close Reviews in May 2025: User Ratings, Pros & Cons

"Close - Super User Friendly, Intuitive, And Powerful CRM"

What do you like best about Close? I like how easy it is to set up Close. I also like how the plan I chose includes unlimited leads for under $100 / month. I love the call recording. But my favorite feature by far is smart views. Those are like incredibly powerful saved searches you can set up to filter your leads based on whatever parameters you want. And they all update dynamically! What do you dislike about Close? Though the interface is very user friendly and intuitive, since Close is ...

"Incredible CRM"

What do you like best about Close? Close has been the most versatile and robust CRM I've ever used. What do you dislike about Close? Close has a bit of a steep learning curve but once you learn it, it's incredibly powerful. What problems is Close solving and how is that benefiting you? I am much more organized and it makes it easier to stay on top of my leads

"Excellent Platform!"

What do you like best about Close? The ease of use and multiple options of contacting the customer What do you dislike about Close? Nothing at all! It truly is a great system! What problems is Close solving and how is that benefiting you? Having the opportunity to text the customers and call and email makes it a one-stop all-contact platform. It solves the problem of having to use multiple CRMs or platforms to reach out to the customer which is highly beneficial!

The Best CRM Platform In The Market Today

PROS: One can instantly see that the best thing about Close.io is the way it organizes the leads it captures - as companies and contacts within those companies. This unique approach is a time saver because we are able to sell to companies as a whole instead of peddling leads to individual people. This structure also simplifies the job of sales people as it pinpoints the contact points that have been made with potential clients in previous campaigns. CONS: There is a lot of room for ...

"Quick and easy to manage"

What do you like best about Close? Easy tools good for tracking calls Easy to understand What do you dislike about Close? At the moment I don't dislike anything about Close Recommendations to others considering Close: Look at the videos to learn how to use all the tools correctly What problems is Close solving and how is that benefiting you? Trafic ticket business

One of the best company-based CRM out in today’s market.

PROS: The greatest thing with Close.io is it's capable of organizing leads with contacts and companies. When it comes to selling to companies as opposed to separate people, the structure saved a ton of time for sales reps. Not only that, but it made things a lot simpler for those on sales. They get to see which contact points were made with potential clients they had before. CONS: The thing that needs to be stronger is reporting in the platform. Even with a plethora of basic reporting tools ...

One of the best company-based CRM out in today's market.

PROS & CONS What are the best aspects of this product? The greatest thing with Close.io is it's capable of organizing leads with contacts and companies. When it comes to selling to companies as opposed to separate people, the structure saved a ton of time for sales reps. Not only that, but it made things a lot simpler for those on sales. They get to see which contact points were made with potential clients they had before. What aspects are problematic or could work better? The thing that ...

I used to work as an IT manager and IT support. Now I’m a content end-user.

PROS: Using the product is great. Simple to comprehend. Fantastic support. Great help from beginning until the end. CONS: Currently, the needs of our business is a bit quirky. Thing is, we were able to meet our needs with a bit of help.

I used to work as an IT manager and IT support. Now I'm a content end-user.

PROS & CONS What are the best aspects of this product? Using the product is great. Simple to comprehend. Fantastic support. Great help from beginning until the end. What aspects are problematic or could work better? Currently, the needs of our business is a bit quirky. Thing is, we were able to meet our needs with a bit of help. What specific problems in your company were solved by this product? Maintenance workorders are facilitated. Great for service request. The same goes for custodial ...

"Close the door on other CRM's"

What do you like best about Close? Close is very customizable.... if you can dream it, you can achieve it with close What do you dislike about Close? There can be too many options occasionally causing me to get confused. I am a fairly new adopter, so it is likely user error. What problems is Close solving and how is that benefiting you? I can sort my leads and tackle them in order or set up a group for the day. This helps keep me focused and organized