Close Reviews in September 2026: User Ratings, Pros & Cons

"My favorite crm and I have used numerous"

What do you like best about Close? It keeps communication in chronological order under each prospect What do you dislike about Close? You have to upgrade to get all their features What problems is Close solving and how is that benefiting you? It keeps me organized

"user friendly"

What do you like best about Close? It's very user-friendly. Very recommendable. What do you dislike about Close? None so far as I could say. Since I haven't tried having a problem since using close. What problems is Close solving and how is that benefiting you? Using Close has all the functions needed, we can call, send SMS, and even send email as well. We can even add notes on the conversation of the customer.

"Close CRM"

What do you like best about Close? Close is hugely helpful in keeping track of all prospects and opportunities and allows you to keep all relevant information in one place. Being able to call directly from your laptop with an internet connection is fantastic. What do you dislike about Close? I look forward to the potential future development of the app for Close CRM software. This would make the features more easily available on my cell phone when I'm on the road and don't have easy access ...

"Recommendable App for cold calling"

What do you like best about Close? I can recommend using close for cold calling since it's user-friendly. Handling clients using close is way more effective than other apps since it's fast, there are labels that won't give you any confusion (can save your time), and lastly I did not experience error so far. What do you dislike about Close? Since it's user friendly and fast I don't have any reasons to dislike this kind of app. Using close is a smart choice to companies specially to those new ...

"Close is user friendly"

What do you like best about Close? Very user-friendly and easy to learn and navigate every part of the close. I appreciate its feature because it's very clear and very detailed. What I can compare close to other competitors is very user-friendly. What do you dislike about Close? All features are working well. I don't have any problem with it. Everything is fine. They can update the feature if they'd like but close is already good for me. What problems is Close solving and how is that ...

"Close is 100% Amazing!!!"

What do you like best about Close? The tools are straightforward to understand. They also have features that reduce my time, especially when sending emails. I can even monitor my sales report daily. What do you dislike about Close? There is no option to do a three-way call. I hope they can add this so I don't have to disconnect my customer when calling someone to get some information. What problems is Close solving and how is that benefiting you? Close put things together and helps us save ...

"CRM"

What do you like best about Close? What I like about close is that it is a user friendly software and easy to understand and use and navigate. It helps me a lot in doing my job! Kudos to the developers! What do you dislike about Close? The only downside of the software is that it cannot do a three-way call and we can't put our customer on hold. However, I would still give a 10 star rating because we don't do three-way calls What problems is Close solving and how is that benefiting you? I ...

"Great CRM and Even Better Support"

What do you like best about Close? Close is a great CRM for the size of the business it has all the features that we need. Also, the ability to create unique fields to track leads is very helpful. The Close Support Team is amazing whenever you need assistance the response is so quick and efficient. When I have needed help with queries for smart views or anything of that nature the speed of response and the step by step instruction provided are top notch What do you dislike about ...

"Close - an intuitive CRM without the clutter"

What do you like best about Close? Close was very easy to dive right in and start using. I didn't need much of a walkthrough. Coming from Salesforce and HubSpot which are more complicated, it was a breath of fresh air. I also loved the Zapier integrations and ability to pull lists on the fly. What do you dislike about Close? I tried using it as an Outbound SMS tool and cold calling tool, but the numbers were not useful and marked by spam, so noone picked up the calls and we got very few SMS ...

"Business-In-One"

What do you like best about Close? It's software like this that turns a business into an organize-ation. Call, text, organize, and manage your clients all in one. My entire business runs off Close. What do you dislike about Close? Sometimes there are little bugs like my inbox saying it has a few items, but it doesn't. Support fixes it quickly. If I could implement something, I would add a backend inventory system that would link to the face of contacts where my users could click and see a ...