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Clio - New SaaS Software

Clio Reviews in July 2026: User Ratings, Pros & Cons

Streamline your legal business with Clio.

4.61

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Clio Reviews & Ratings

4.61

Excellent

Based on 866 ratings & 865 reviews

Are you using Clio?

Rating Distribution

Excellent

(680)

Very Good

(150)

Good

(21)

Poor

(3)

Terrible

(11)

Clio pros and cons

  • Reviewers find it easy to use for managing a law practice.

  • Timekeeping, billing and online payments are streamlined and improve firm efficiency.

  • Customer support is consistently described as exceptional and responsive.

  • Case and matter management plus scheduling help organize all aspects of practice.

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Showing 771-780 out of 865

UI

User in Legal Services

10/10/17

2.5 out of 5

"Good case management"

What do you like best? Easy to use and see other's notes. Can easily track and follow case management. What do you dislike? Sometimes hard to navigate for specific subcategories What problems are you solving with the product? What benefits have you realized? Legal case management

AU

Anonymous User

10/10/17

2.5 out of 5

"Good case management"

What do you like best about Clio? Easy to use and see other's notes. Can easily track and follow case management. What do you dislike about Clio? Sometimes hard to navigate for specific subcategories What problems is Clio solving and how is that benefiting you? Legal case management

RS

Renee S

09/18/17

5 out of 5

"Clio Review - Government Attorney's Office "

What do you like best about Clio? Clio is a user friendly, efficient way to store and manage files and client information. We like the ability to access and share Clio files when out of the office. We also appreciate the additional online access to training and resources through Clio. What do you dislike about Clio? We have no dislikes. We just need to continue to develop additional expertise at using all aspects of Clio. I have some difficulty in getting other programs to connect and work ...

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SH

Stephanie H

09/12/17

5 out of 5

"We started using Clio when we started a new law practice. Looking for "mobile" capability."

What do you like best about Clio? It's in the cloud! No matter where we are, if we have cell service or internet we have our files at our fingertips. It has enabled us to practice anywhere in the state. What do you dislike about Clio? Changing pre-populated forms can be time consuming. I would like to see the intake portion more customizable, some files all I need is a name, contact info and type of file. Recommendations to others considering Clio: Of the many I previewed, ease of use and ...

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AU

Anonymous User

07/31/17

4.5 out of 5

"Clio is amazing!"

What do you like best about Clio? I like the case management and bank account elements. What do you dislike about Clio? The training webinars often go too fast and don't give me a chance to practice what I've learned before it goes on to other info. The document automation is an example. I'd suggest that you break them down into more parts. Recommendations to others considering Clio: Just try it; I'm sure you'll like it! What problems is Clio solving and how is that benefiting you? Billing ...

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AI

Administrator in Law Practice

07/31/17

4.5 out of 5

"Clio is amazing!"

What do you like best? I like the case management and bank account elements. What do you dislike? The training webinars often go too fast and don't give me a chance to practice what I've learned before it goes on to other info. The document automation is an example. I'd suggest that you break them down into more parts. Recommendations to others considering the product: Just try it; I'm sure you'll like it! What problems are you solving with the product? What benefits have you ...

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AU

Anonymous User

07/26/17

5 out of 5

"All in one office in a box!"

What do you like best about Clio? I love all the features but as a manager I love the task feature. I can assign tasks, associate it with a matter to make billing easy, notify the person by email that they have a new task and get notified as soon as the task is complete. I also do weekly task reports so I can monitor if people are not completing task and if it is a workload issue (too many tasks on the task list) or a time management issues (just having issues completing the tasks). What do ...

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AI

Administrator in Law Practice

07/26/17

5 out of 5

"All in one office in a box!"

What do you like best? I love all the features but as a manager I love the task feature. I can assign tasks, associate it with a matter to make billing easy, notify the person by email that they have a new task and get notified as soon as the task is complete. I also do weekly task reports so I can monitor if people are not completing task and if it is a workload issue (too many tasks on the task list) or a time management issues (just having issues completing the tasks). What do you ...

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AU

Anonymous User

07/21/17

4 out of 5

"Good program but not good for criminal law"

What do you like best about Clio? It is a good time keeper, while there is room for improvement, the calendar is a good way to match dates with clients. Also I like that they have templates that your can use to do documents. What do you dislike about Clio? I dont like that it doesnt support criminal cases as much as it can. For example, I cannot use the add a rule features because many of the things that will happen is not in the trigger. What problems is Clio solving and how is that ...

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UI

User in Consumer Goods

07/21/17

4 out of 5

"Good program but not good for criminal law"

What do you like best? It is a good time keeper, while there is room for improvement, the calendar is a good way to match dates with clients. Also I like that they have templates that your can use to do documents. What do you dislike? I dont like that it doesnt support criminal cases as much as it can. For example, I cannot use the add a rule features because many of the things that will happen is not in the trigger. What problems are you solving with the product? What benefits have you ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].