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Clio Reviews in July 2026: User Ratings, Pros & Cons

Streamline your legal business with Clio.

4.61

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Clio Reviews & Ratings

4.61

Excellent

Based on 866 ratings & 865 reviews

Are you using Clio?

Rating Distribution

Excellent

(680)

Very Good

(150)

Good

(21)

Poor

(3)

Terrible

(11)

Clio pros and cons

  • Reviewers find it easy to use for managing a law practice.

  • Timekeeping, billing and online payments are streamlined and improve firm efficiency.

  • Customer support is consistently described as exceptional and responsive.

  • Case and matter management plus scheduling help organize all aspects of practice.

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Showing 651-660 out of 865

AU

Anonymous User

07/24/18

3.5 out of 5

"Bring back the old Clio!"

What do you like best about Clio? I like the custom reports and the task management tab. What do you dislike about Clio? Calendar doesn’t sync with google calendar anymore. Recommendations to others considering Clio: Clio is a decent product with a few glitches that may or may not affect you. What problems is Clio solving and how is that benefiting you? I use the expense tab daily to keep an organized ledger of case costs.

AU

Anonymous User

07/22/18

5 out of 5

"A necessary tool for any law firm "

What do you like best about Clio? The ability to upload custom templates for specific documents and to create tailored custom fields for matters What do you dislike about Clio? some things are hard to find and you need to search for them or google them Recommendations to others considering Clio: Try it, it is an absolutely necessary tool in today's information technology society and it cuts down on the paperwork you will have on your desk. What problems is Clio solving and how is that ...

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UI

User in Law Practice

07/22/18

5 out of 5

"A necessary tool for any law firm "

What do you like best? The ability to upload custom templates for specific documents and to create tailored custom fields for matters What do you dislike? some things are hard to find and you need to search for them or google them Recommendations to others considering the product: Try it, it is an absolutely necessary tool in today's information technology society and it cuts down on the paperwork you will have on your desk. What problems are you solving with the product? What benefits have ...

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AU

Anonymous User

06/27/18

5 out of 5

"User friendly and suits my firm's needs"

What do you like best about Clio? Easy interface, web help is easy to use if I get stuck and customer service is great What do you dislike about Clio? output on reports could improve, no overall report or window for all activities and calendar entries for firm Recommendations to others considering Clio: Great for remote attorneys if used properly, allows a great communication interface for those not in the office every day What problems is Clio solving and how is that benefiting ...

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AU

Anonymous User

06/27/18

5 out of 5

"Great for file management"

What do you like best about Clio? Very easy to use and convenient for maintaining client information. What do you dislike about Clio? The app is not as easy to use as the desktop version. What problems is Clio solving and how is that benefiting you? Keeping all client documents and case notes electronically in one decoys place.

UI

User in Higher Education

06/27/18

5 out of 5

"Great for file management"

What do you like best? Very easy to use and convenient for maintaining client information. What do you dislike? The app is not as easy to use as the desktop version. What problems are you solving with the product? What benefits have you realized? Keeping all client documents and case notes electronically in one decoys place.

AI

Administrator in Law Practice

06/27/18

5 out of 5

"User friendly and suits my firm's needs"

What do you like best? Easy interface, web help is easy to use if I get stuck and customer service is great What do you dislike? output on reports could improve, no overall report or window for all activities and calendar entries for firm Recommendations to others considering the product: Great for remote attorneys if used properly, allows a great communication interface for those not in the office every day What problems are you solving with the product? What benefits have you ...

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GH

Graham H

06/13/18

5 out of 5

"Greater focus on clients "

What do you like best about Clio? Removes the administration side of the business, which allows us to improve client experience. This has really improved our service. What do you dislike about Clio? No batch entry option for payments is one of a few minor issues. Nothing of note though. What problems is Clio solving and how is that benefiting you? It really is the place to go for all of our small business billing needs.

JD

Jarad D

06/13/18

4.5 out of 5

"Clio streamlines time-keeping for Attorneys"

What do you like best about Clio? I like that rather than having to keep track of 6 minute intervals on paper I can just start a timer in Clio and go. It also allows us to track tasks, expenses and bill quickly. We are Mac users so it has always worked well for our firm. Their customer service has been personable and helpful. What do you dislike about Clio? Some functions that we once had are now only available at higher levels of service. As we are a small firm we are very aware of every ...

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AU

Anonymous User

06/11/18

3.5 out of 5

"Great support staff, but would like more customization with running reports."

What do you like best about Clio? The 24/7 online tech support has been very beneficial for our firm and making the change to a new program. It's very simple to add time and expenses and very easy to set up a new client. I like that it's web-based and can be accessed with a cell phone. What do you dislike about Clio? Billing and reports. I want to be able to resend invoices in bulk instead of unsharing and sharing each unpaid invoice every moth. I also have add a lot of issues with trying ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].