Clio Reviews in May 2025: User Ratings, Pros & Cons

"Great support staff, but would like more customization with running reports."

What do you like best? The 24/7 online tech support has been very beneficial for our firm and making the change to a new program. It's very simple to add time and expenses and very easy to set up a new client. I like that it's web-based and can be accessed with a cell phone. What do you dislike? Billing and reports. I want to be able to resend invoices in bulk instead of unsharing and sharing each unpaid invoice every moth. I also have add a lot of issues with trying to run accurate reports ...

"Great support staff, but would like more customization with running reports."

What do you like best about Clio? The 24/7 online tech support has been very beneficial for our firm and making the change to a new program. It's very simple to add time and expenses and very easy to set up a new client. I like that it's web-based and can be accessed with a cell phone. What do you dislike about Clio? Billing and reports. I want to be able to resend invoices in bulk instead of unsharing and sharing each unpaid invoice every moth. I also have add a lot of issues with trying ...

"Excellent client/billing management software"

What do you like best about Clio? The software is very easy to approach and natural to use. It lets you simply and rapidly manage your client list, specific matters and billing. What do you dislike about Clio? The monthly cost is a little steep, but the pros greatly outweigh the cons. Recommendations to others considering Clio: If you wish to cut time spent doing administrative tasks instead of billable hours than Clio's what you need. What problems is Clio solving and how is that ...

"So user friendly! Love the access and layout! "

What do you like best about Clio? Clio's user interface is very friendly and easy to access in the office and on the go! It really helps with productivity and management. What do you dislike about Clio? I have yet to find a fault! It's surprisingly easy to use! What problems is Clio solving and how is that benefiting you? Easy for tracking revenue and correcting estimating my costs.

"Great Customer Service - EVERY Time!"

What do you like best about Clio? I appreciate the great customer service when I call that is courteous, knowledgeable and patient. What do you dislike about Clio? I have had no difficulties. Only wished that I could do a statement of accounts for a particular matter. What problems is Clio solving and how is that benefiting you? Applying payments from clients to outstanding invoices and being able to give account details to clients when requested.

"Clio has helped us manage and nurture a large amount of growth in short amount of time."

What do you like best? Clio is very intuitive and, therefore, easy to use. It make it possible to track cases that will have extremely lengthy periods of inactivity. Clio also makes it easy to assign tasks to others and track the progress of those tasks. It has also made it possible for our firm to open satellite offices and allow people to work remotely while having complete access to a case file. What do you dislike? There are not a lot of things I dislike about Clio. If I had to get ...

"Clio has helped us manage and nurture a large amount of growth in short amount of time."

What do you like best about Clio? Clio is very intuitive and, therefore, easy to use. It make it possible to track cases that will have extremely lengthy periods of inactivity. Clio also makes it easy to assign tasks to others and track the progress of those tasks. It has also made it possible for our firm to open satellite offices and allow people to work remotely while having complete access to a case file. What do you dislike about Clio? There are not a lot of things I dislike about ...

"Great Customer Service and program"

What do you like best? I like the customer service center because every time I have called I have never waited more than 5 minutes for my issues to be resolved. The representatives are very knowledgeable of the program. Also, our invoices are very easy to read for our customers. What do you dislike? I really don't dislike anything, maybe that just on a few occasions I can't find what I need but then I call and my issue is resolved. Recommendations to others considering the product: It is a ...

"Great Customer Service and program"

What do you like best about Clio? I like the customer service center because every time I have called I have never waited more than 5 minutes for my issues to be resolved. The representatives are very knowledgeable of the program. Also, our invoices are very easy to read for our customers. What do you dislike about Clio? I really don't dislike anything, maybe that just on a few occasions I can't find what I need but then I call and my issue is resolved. Recommendations to others considering ...

"Amazing software"

What do you like best about Clio? The simplicity of this software that makes it user friendly for everyone. What do you dislike about Clio? I don't have any issues with it. Clio is great. What problems is Clio solving and how is that benefiting you? Billing has become much simpler.