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Clio Reviews in July 2026: User Ratings, Pros & Cons

Streamline your legal business with Clio.

4.61

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Clio Reviews & Ratings

4.61

Excellent

Based on 866 ratings & 865 reviews

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Rating Distribution

Excellent

(680)

Very Good

(150)

Good

(21)

Poor

(3)

Terrible

(11)

Clio pros and cons

  • Reviewers find it easy to use for managing a law practice.

  • Timekeeping, billing and online payments are streamlined and improve firm efficiency.

  • Customer support is consistently described as exceptional and responsive.

  • Case and matter management plus scheduling help organize all aspects of practice.

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Showing 471-480 out of 865

JS

Joyce S

12/06/21

0 out of 5

"Great for phone billing but nothing else"

What do you like best about Clio? The attorneys like it for phone billing. It has great search capabilities. What do you dislike about Clio? EVERYTHING ELSE. Clio offers custom fields when they migrate data - but NONE OF THEM can be used on bills! How can you send bills without a claim number on them??? We have had to edit files over and over and over to get everything in the matter field. It is ridiculous. Billing is a nightmare. You cannot enter payments as received - you have to finish ...

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F

Fatima

12/03/21

5 out of 5

I am looking forward to using Clio as often as I can.

PROS: One of the things that I always look forward to at the beginning of my working day is logging in to Clio. It comes with a set of features that I can rely on to get any job done. Managing my efficiency and keeping track of my schedules will no longer be a problem from now on. CONS: They could probably work on improving their collaboration features with other apps. I feel that Clio is not yet ready to take the leap, but some things could improve the overall user experience. For ...

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LW

Leah W

11/05/21

5 out of 5

"Can you operate without it?"

What do you like best about Clio? I love how Clio I integrates with everything from email to phone logs. I don't know how firms operate without it. What do you dislike about Clio? The phone app could be better. The timer works great but adds extra steps to fully input the description. Recommendations to others considering Clio: What are you waiting for? It's instrumental to any law practice. What problems is Clio solving and how is that benefiting you? Billable hours, calendars, tracking ...

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KF

Kelly F

10/21/21

2.5 out of 5

"Clio Review"

What do you like best about Clio? I liked the program when we first started using it. What do you dislike about Clio? Integration with quickbooks desktop was not as good as it could have been. What problems is Clio solving and how is that benefiting you? We ended up going with a different program that was more user-friendly with Attorney IOLTA accounts.

RS

Ryan S

10/19/21

5 out of 5

"Completely Changes Practicing Law"

What do you like best about Clio? User friendliness and versatility - we teach new staff in less than a day and we use the tool in all areas of our practice management. Allows us to have our attorneys focus where they should - the clients. We maximize our potential billings by having Clio cut out lost time. What do you dislike about Clio? Although it might be unfair to Clio, some integrations are not great. For example, the Dropbox integration will not work directly with Clio docs which is ...

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AU

Anonymous User

10/19/21

5 out of 5

"Everything In One Place"

What do you like best about Clio? Client matter information, time entry information, calendering, all in one place. What do you dislike about Clio? More could be automated when creating new client matters. What problems is Clio solving and how is that benefiting you? Saves a lot of time and makes information more accessable.

A

Abdiel

10/16/21

5 out of 5

Helps us consolidate legal issues into a simplified platform of our choice.

PROS: I do not regret investing in Clio because it's excellent in so many things. Now it's easy to store documents, case presentations, legal contracts, and even witness testimonials. Rather than keeping printed copies lying around in the office, which is considered a breach of confidentiality. With Clio, you can store all of this information into the cloud-based app and retrieve them anytime you want. CONS: Clio may have some of the features that we need to make our jobs easier, but it ...

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EH

Erin H

10/15/21

0.5 out of 5

"The Swiss Army Knife of Practice Management Systems - meaning it doesn't do anything very well"

What do you like best about Clio? I wish I could think of something I liked about it but it really doesn't do anything very well. What do you dislike about Clio? The fact that you have to add 5-10 integrations to it just to get it to do the basics. What problems is Clio solving and how is that benefiting you? It is causing more problems than it has solved.

I

Ismael

10/15/21

5 out of 5

A wise choice for a start-up law firms.

PROS: We try to maximize the use of each tab daily to streamline the majority of our tasks and have more time to take on more cases. Clio allows us to track our productivity online, send bills online, and collect payments online, making a big difference for us. We also have a way to check our running performance and a support team from Clio, who can always back us up in times of need. CONS: The cost of the product may be too high for some people. But for me, it is worth it because of the ...

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KC

Karen C

09/21/21

5 out of 5

"Saves me a lot of time!"

What do you like best about Clio? Saves me a lot of time! I love that I can send scheduled emails, you can e-sign documents, upload documents, create email templates, and it is very easy to keep track of client intake! What do you dislike about Clio? I wish you could choose the date range for downloading matters, but it downloads them all for you. I make monthly reports, but I have to manually do them because they only have certain reports available. Also, I wish you could choose what in ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].