Clio Reviews in May 2025: User Ratings, Pros & Cons

"Satisfied Clio Customer"

What do you like best about Clio? Clio is an effective software suite for managing and growing your business. Clio is constantly evolving to stay current with other CRMs in the market, which shows the company is dedicated to providing the best possible experience for its users. Clio's customer service team is knowledgeable and provides excellent support around the clock. What do you dislike about Clio? I wish that Clio offered better document automation integrations. There are a few more ...

"Works for me!"

What do you like best about Clio? Clio has always met my expectations as the admin supervisor. The longer you use it, the more you get out of it. I highly recommend someone at the firm be WELL trained - attend cliocon and keep up with Clio updates as well as the opportunities other technology combined with Clio can provide and be strategic about workarounds for the needs staff members express. What do you dislike about Clio? Clio always has limitations because it's not intended to fit the ...

"I use Clio on a daily basis as I concurrently manage a busy schedule as a mediator."

What do you like best about Clio? Ability to track progress in multiple clients' activities with relative ease. What do you dislike about Clio? Remembering to use it as a day's activities emerge instead of end of day or end of week. What problems is Clio solving and how is that benefiting you? Concurrent tracking of multiple projects.

"The best for everything needed for my business in one place!"

What do you like best about Clio? The multiple tools it has for me to use within our law firm. What do you dislike about Clio? I haven't found anything yet, but if something comes up I'll be sure to let y'all know. What problems is Clio solving and how is that benefiting you? The platform for the legal billing is a God sent. I honestly don't know how I ever managed without it.

"New and improved way of practicing law"

What do you like best about Clio? Our experience with Clio has been excellent since the very beginning. The sales personnel did a fantastic job explaining all the platform's benefits and showing us how Clio could improve our practice. Clio has allowed us to keep a hub for our communications with clients, and throughout the use of the platform for more than six months now, we have learned how to integrate other functions so that Clio has become our virtual office. What do you dislike about ...

"Clio is an excellent website to use with all of your Legal Cases"

What do you like best about Clio? Clio is an excellent tool to help your law firm organize all of your cases and to assign tasks, time and keep track of your associates and employees. I highly recommend Clio for all law firms, starting or established. With all of the add-ins that Clio offers, you can make it into whatever you would like. My favorite part of Clio is the easy billing, the text option, and the calendar being able to sync into Outlook. What do you dislike about Clio? Clio can ...

"Clio makes my criminal defense practice much better"

What do you like best about Clio? It's intutive to use and train staff to use. Clients love the client portal. It makes me a more responsive attorney for my clients by allowing me to have all the necessary information at my fingertips and to work faster and more efficiently. What do you dislike about Clio? Nothing really. There are always areas where a software can grow, but nothing about my experience using Clio for approximately 5 years has been bad. What problems is Clio solving and how ...

"Simplified our internal systems"

What do you like best about Clio? Clio helps our firm simplify our internal systems, keep us organized, and ultimately helps us better serve our clients. What do you dislike about Clio? Wish task lists and to-dos could be mapped out better. What problems is Clio solving and how is that benefiting you? Our legal billing and invoice tracking.

"Very easy to use!!"

What do you like best about Clio? Clio keeps everything organized for me in a way that is easy to follow, it just makes sense! What do you dislike about Clio? Report customizing would be helpful for me. What problems is Clio solving and how is that benefiting you? BILLING & BILLING for sure. It tremendously helps with Clients and the exporting. The report section helps us track our numbers and employee productivity. We love the simple to use calendar. In our business of a Forensic ...

"All around powerhouse"

What do you like best about Clio? Clio is great at keeping all of our case management in one place. From billing to note taking we really can do it all. What do you dislike about Clio? I wish the document integration with word was a bit easier to manage. What problems is Clio solving and how is that benefiting you? Billing and intake for sure as well as tasks.