Clio Reviews in May 2025: User Ratings, Pros & Cons

Excellent firm management and client intake platforms

We have had an excellent experience with Clio since starting our firm more than five years ago. They continually work on refining the platforms to help increase functionality for firms like ours. We use both the Clio Manage (for active case management) and Clio Grow (for client intake and case evaluation) platforms, and they have become integral to our firm's workflow.

Meeting the Needs of Lawyers!

Clio does a great job of meeting the needs of lawyers! I’ve been using Clio for over 10 years. One of my favorite things about Clio is their responsiveness. If you suggest a functionality that they don’t have, there’s a good chance that if others share the same request, you’ll see it appear over the following months or years. Between their own responsiveness and flexibility in adding new functionality, the app integration marketplace is second to none. There’s tons of really useful tools ...

Many, many years of excellent customer service and receptiveness to client input on enhancements

Our law firm has used Clio for many years now. From the beginning, we have found their customer service to be excellent. They are also very open to client input on enhancing features of their software and I often reach out to make suggestions. The software itself is very user friendly and we love the mobile app, which enables our attorneys to dictate notes right into the client's matter, following hearings. I can't say enough about how much time Clio saves me in any given day!

Clio Goes Above and Beyond

Cloud-based legal practice management software by Clio has dramatically transformed how my law firm operates. Among all tools I've tested thus far, Clio best exemplifies unsurpassed fluidity, integrated capabilities, and foolproof security. Streamlining case management has never been easier than with Clio. Effortlessly connecting tasks and notes through innovative platforms, we streamline workflows. Through the client portal,transparency thrives while collaboration grows stronger and ...

"Clio is essential to our firm's intake and case management processes."

What do you like best about Clio? We use Clio Grow to manage and pipeline all of the contacts and potential new clients that send us cases for consideration. As a firm with a tight filter on inquiries that turn into actual cases, this helps us triage inquiries and capably track which sources of leads are the most productive. Once cases are in our firm, Clio Manage is the practice management tool that we use to coordinate all case-related contacts, activities, and notes to keep all members ...

"Easy to use and user friendly"

What do you like best about Clio? It's super easy to navigate through and the chat feature for help is super great! What do you dislike about Clio? I don't like that you can't edit trust requests. What problems is Clio solving and how is that benefiting you? Clio is making our billing process smooth and easy to deal with.

"The Client Centered Experience, exemplified"

What do you like best about Clio? Clio puts our practice on a whole other level. It consistently introduces new, valuable features, knows its audience and continues to dream big. What do you dislike about Clio? Honestly, nothing. I am in constant awe of this company. What problems is Clio solving and how is that benefiting you? Workable systems for the solo lawyer.

"Clio Streamlines Criminal Defense Practice"

What do you like best about Clio? Top-notch calendaring, organization, and discovery storage work together to provide me with the information that I need in the office or on the go. Combined with a very robust payments service, it has almost everything you need to be a criminal defense lawyer. What do you dislike about Clio? There are a few places where clicking through does not allow for the utility that it should. For instance, you can't start in a matter and click into a calendar entry ...

"Clio has been central to my law firm for years!"

What do you like best about Clio? Clio helps me to be more efficient and effective by centralizing many aspects of my firm operations. From intake to invoicing, Clio helps me stay on track and grow my practice. What do you dislike about Clio? Clio is best suited for lawyers who are familiar with cloud-based systems. There is no software you need to download or install locally — it is used through your browser. What problems is Clio solving and how is that benefiting you? Clio helps me to ...

"Perfect for all Legal Matters"

What do you like best about Clio? I love Clio because it keeps files organized and up to date. I like the fact that you can look in Clio for answers or information without having to pull the physical file. What do you dislike about Clio? The downside of Clio would be some of the logistics with billing and payments when being applied or deleted from a current invoice. The reports could be more organized as well. What problems is Clio solving and how is that benefiting you? Clio helps you ...