Clio Reviews in October 2026: User Ratings, Pros & Cons

Clio is the Best LPM softare, platform, App. and all they do, because ...

!. The product is terrific and constantly evolving/improving, which enhances our efficiencies and productivity. Clio makes us do good, and look good. 2. Clio's Customer Service is first-class, so the Clio Employees make using Clio helpful and supportive, not frustrating and time-consuming. It's always a pleasure logging in and getting to work.

Excellent Customer Service

Excellent customer service and prompt responses. I appreciate that the company is interested in what the customer's believe would improve the software.

Everything within Clio is so easy to use

Everything within Clio is easy to use. Their customer support team is stellar. I enjoy the free events with training on Clio and trends. The reporting feature is exactly what I need along with the customization in generating what I need.

"Good so far"

What do you like best about Clio? We have only started using Clio but thhe flexibility of the cloud instead of our on prem servers What do you dislike about Clio? Getting non tech savvy users comfortable with the software What problems is Clio solving and how is that benefiting you? Able to retire our aging on prem server

"Clio is our law firm operating system"

What do you like best about Clio? Clio has the flexibility and infrastructure to help us continue building and scaling up our firm. What do you dislike about Clio? The help articles are less helpful now. More general than specific. Harder to pinpoint precise answers to specific questions. What problems is Clio solving and how is that benefiting you? Able to input and store detailed data on our cases and clients using the robust custom fields, and to generate documents fast.

"Clio for Family Law Firm"

What do you like best about Clio? Drafting invoices for clients is so easy, and the invoices themselves look clean and professional. And I love the option to share outstanding invoices. Our collection rate has dramatically improved. What do you dislike about Clio? Occasionally creating reports is cumbersome. What problems is Clio solving and how is that benefiting you? We are collecting more on outstanding invoices than we were before.

"Streamline your practice and get more done"

What do you like best about Clio? I love all the ways in which Clio lets me automate processes. I don't spend time drafting routine forms anymore or logging time for emails. Clio does all that for me. What do you dislike about Clio? I wish getting all my staff up to speed in Clio were faster. What problems is Clio solving and how is that benefiting you? It helps me keep others in the firm up to date on what is going on with clients, stores documents, and streamlines intake.

"Used clio for four years in personal injury firm"

What do you like best about Clio? I loved how customizable clio was for the law firm What do you dislike about Clio? some features were not there. It was not geared for personal injury specifically What problems is Clio solving and how is that benefiting you? Managing clients and tasks

"Satisfied Clio Customer"

What do you like best about Clio? Well rounded software for legal professionals! What do you dislike about Clio? Sometimes it is slow to load changes on the calendar. What problems is Clio solving and how is that benefiting you? Keeping all things in the matter centrally located

"I love Clio!"

What do you like best about Clio? I love how easy it is to transfer work within the firm! What do you dislike about Clio? I wish we had more opportunities to use it personally! What problems is Clio solving and how is that benefiting you? It's giving us an opportunity to get things done faster!