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ClientSuccess - Customer Success Software

ClientSuccess Reviews in June 2026: User Ratings, Pros & Cons

Success starts with ClientSuccess.

4.5

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ClientSuccess offers custom pricing plan

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ClientSuccess Reviews & Ratings

4.5

Very Good

Based on 229 ratings & 169 reviews

Rating Distribution

Excellent

(151)

Very Good

(16)

Good

(2)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

ClientSuccess is a robust tool for managing customer projects and interactions. Its automated features streamline communication, but new users may find the interface initially overwhelming.Read more

ClientSuccess pros and cons

  • Automated conversation tracking

  • Personalized email management

  • Opportunity discovery features

  • Project management integration

  • Limited customization options

  • Can be overwhelming for new users

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Showing 31-40 out of 169

HC

Hernán C

07/28/22

5 out of 5

"It is a very useful management tool!"

What do you like best about ClientSuccess? the automations, alerts, customization and notifications What do you dislike about ClientSuccess?

AU

Anonymous User

07/28/22

5 out of 5

"ClientSuccess Makes Wrangling CSM Tasks Easy"

What do you like best about ClientSuccess? The ease of use. It really lets you see at a glance what's important. What do you dislike about ClientSuccess?

AU

Anonymous User

07/28/22

5 out of 5

"Great Software"

What do you like best about ClientSuccess? I love how easy it is to set up Renewals What do you dislike about ClientSuccess?

PS

Priscila S

07/28/22

5 out of 5

"Por que o Client Success é a ferramenta mais completa para Customer Success"

What do you like best about ClientSuccess? A gestão por Pulses e os motivos torna fácil o acompanhamento da evolução de cada cliente. Os relatórios emitidos são ricos e direcionam para os planos de ação necessários em cada fase da jornada do cliente.

AU

Anonymous User

07/28/22

5 out of 5

"Easy to use tool for managing customer relationship!"

What do you like best about ClientSuccess? The ease of use - you can run reports, search for relevant information, and record ongoing interactions with customers all in one place. The different tools within the system are strong, from recording meeting notes, interactions, and their pulse. Also fabulous to have the integration with Jira!

BF

Bruno F

07/28/22

5 out of 5

"Best Cost-Benefit!"

What do you like best about ClientSuccess? UX/UI is simple and easy - but in a good way! It's not clunky, you can customize the views (to some extent)

MC

Matt C

07/28/22

5 out of 5

"Amazing tool for success!"

What do you like best about ClientSuccess? Client success is one of the most valuable tools at my disposal, the organization it allows and ability to track progress and be successful.

JL

Joe L

07/28/22

5 out of 5

"Vital for tracking the health of our customers"

What do you like best about ClientSuccess? Data is easily available on the dashboard. You can get a wide view of the client's health without having to dig into the reports more. It also saves our CSMs time by making data readily available to them.

AU

Anonymous User

07/28/22

5 out of 5

"A Success Platform With Your Success in Mind"

What do you like best about ClientSuccess? The platform is intuitive. No clunky work flows that you have to go back through and do the work 13 different ways to get it submitted.

KS

Kaisha S

07/28/22

5 out of 5

"Great CRM"

What do you like best about ClientSuccess? Source of truth for all of our Client data - leadership and individual contributors are able to get information quickly and tell the story.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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