ClickHelp Reviews in June 2025: User Ratings, Pros & Cons

"Single-sourcing in ClickHelp is a great solution for big documentation packages"

What do you like best about ClickHelp? ClickHelp is a very user-friendly tool with awesome support! It turned out to be highly intuitive (for me for sure). I don’t have to switch between multiple different systems or files when managing different documents or different versions of the same document. The update is fast thanks to content reuse features. It has multi-channel publishing into all the formats I work with. What do you dislike about ClickHelp? I find the tool very handy, no ...

"Single-sourcing in ClickHelp is a great solution for big documentation packages"

What do you like best about ClickHelp? ClickHelp is a very user-friendly tool with awesome support! It turned out to be highly intuitive (for me for sure). I don’t have to switch between multiple different systems or files when managing different documents or different versions of the same document. The update is fast thanks to content reuse features. It has multi-channel publishing into all the formats I work with. What do you dislike about ClickHelp? I find the tool very handy, no ...

"ClickHelp is a great tool to work with"

What do you like best about ClickHelp? Creating and organizing content has become simpler with ClickHelp. Easy navigation, useful features, and reliable content imports/exports/publications make this tool a good choice. Support is impressive and quick. What do you dislike about ClickHelp? As of now, there is no dislike for this tool. Everything seems to be fine. What problems is ClickHelp solving and how is that benefiting you? Creating and organizing user guides has become much simpler for ...

"Intuitive editor, easy html view, and excellent support team"

What do you like best about ClickHelp? I was used to creating my (printed) manuals with a pure HTML editor, and a different person was in charge o designing the templates and the final output. So, from strictly creating content, I have moved to design and build my manuals and the company's documentation portal. Using ClickHelp is a learning curve. However, its fantastic support team is always ready (and fast!) to understand your needs and provide the correct answer at the right moment. What ...

"Full featured and flexible documentation environment. Great Support."

What do you like best about ClickHelp? The ClickHelp authoring environment is comfortable to work within, and offers a familiar set of word-processing tools and features. The single-sourcing options are excellent. The online documentation output is very professional looking. I commend the ClickHelp team for their personal and attentive support - my questions were handled professionally, courteously, and with a dedication to a helpful answer and resolution. What do you dislike about ...

"Product which helps user to maintain best documentation"

What do you like best about ClickHelp? Best platform to create documents,Very easy to learn and easy to use. What do you dislike about ClickHelp? Can be improved more in loading portal , and cost is little more. What problems is ClickHelp solving and how is that benefiting you? Product documentation

"A good tool to showcase all our content"

What do you like best about ClickHelp? Clickhelp has an easy to use interface. Therefore on-boarding a user to work on ClickHelp is not at all an issue. Also, their publishing feature is smooth as it points out all the errors. What do you dislike about ClickHelp? At times the portal is too slow and takes time to load the content to edit. What problems is ClickHelp solving and how is that benefiting you? product Documentation

"Good Experience"

What do you like best about ClickHelp? We recently moved our documentation to Click help. Having tried out several others, ClickHelp was the most intuitive and easy to use the tool. The customer support made the adoption very easy, and the CLickhelp portal also had several how-to videos which helped us quickly get onboard with the tool What do you dislike about ClickHelp? Sometimes my topic does not get saved when I click the Save button. It has not happened very often, but a handful of ...

"Using ClickHelp Makes Sense for Digital Help Authoring"

What do you like best about ClickHelp? Amount of functionality and customizability is fantastic. What do you dislike about ClickHelp? There's a bit of a learning curve if you don't intend on using a template. However, you can purchase ClickHelp design services. I didn't do that (to try and save a few bucks and also because I understand a bit of css and html). Nothing's been too difficult, but at first the interface, as with any complex software, can be a bit overwhelming, especially because ...

"Chose ClickHelp to document our products after reviewing a lot of Help Authoring tools"

What do you like best about ClickHelp? ClickHelp gives us an easy interface to start creating technical content. it not only helps develop documents, it has also been a great tool to create FAQs and help topics. What do you dislike about ClickHelp? The User Interface could be more user-friendly. The task of moving topics has not been so easy for me. Recommendations to others considering ClickHelp: This help Authoring tool has been one of the best in the industry for start-ups and small ...