ClickHelp Reviews in June 2025: User Ratings, Pros & Cons

"Easy to use and great support"

What do you like best about ClickHelp? If you've used any help authoring tool in the past, ClickHelp is very easy to learn. And if you haven't used a HAT before, I think ClickHelp would be one of the easiest places to start. The interface is intuitive, they have a robust help system, and their support is outstanding. ClickHelp has all the features I needed to create a documentation system from scratch, including built-in styles, single sourcing options, quick access to the html behind the ...

"Flexible Tool for Different Projects"

What do you like best about ClickHelp? I like that all our documentation is in a single portal right now. And I can customize our portal according to company’s brand. It is convenient to update and publish separate topics one by one and not the whole project. The access can be personalized – I can give access to a specific project and assign particular topics to this person. There is a special dashboard, where all our projects, publications and different statistics are displayed which is ...

"Smooth Migration"

What do you like best about ClickHelp? When we were thinking about migration from our previous tool, we were a little bit afraid. Imagine, you need to transfer all your content to another tool. With ClickHelp, it was not a problem. We just export our documentation and import it to ClickHelp. Our content was transferred very close to the original. We just fixed some styling and that’s all. If you have some worries, ClickHelp provides migration services. What do you dislike about ...

"Fulfills all our needs"

What do you like best about ClickHelp? I like that our workflow became more structured and understandable. When you’ve finished with your writing part, you can give a reviewer access to a project and assign particular topics to this person. The reviewer can leave comments inside topics, and you’ll easily see them thanks to visual highlighting and easy navigation. What do you dislike about ClickHelp? Sometimes it seems that there are too many user options. I don’t use all of them but maybe ...

"Smooth Migration"

What do you like best about ClickHelp? When we were thinking about migration from our previous tool, we were a little bit afraid. Imagine, you need to transfer all your content to another tool. With ClickHelp, it was not a problem. We just export our documentation and import it to ClickHelp. Our content was transferred very close to the original. We just fixed some styling and that’s all. If you have some worries, ClickHelp provides migration services. What do you dislike about ...

"Fulfills all our needs"

What do you like best about ClickHelp? I like that our workflow became more structured and understandable. When you’ve finished with your writing part, you can give a reviewer access to a project and assign particular topics to this person. The reviewer can leave comments inside topics, and you’ll easily see them thanks to visual highlighting and easy navigation. What do you dislike about ClickHelp? Sometimes it seems that there are too many user options. I don’t use all of them but maybe ...

"Flexible tool for best results"

What do you like best about ClickHelp? It’s really easy to set up - just fill in the fields and your portal is ready. So, what do we have inside? You get a dashboard where you can work with your team members easily. Right now we’re working on three projects, and I should stay up to date with all changes and review comments. ClickHelp provides e-mail notifications and version history, so there is no bottleneck in our workflow. It’s just smooth and simple. What do you dislike about ...

"All-in-One Solution"

What do you like best about ClickHelp? We bought ClickHelp because it provides a great set of features for a good price. Here are some of the points that I like: *it’s online - you don’t need to install anything, *you can manage different projects in a single place, *you don’t need to republish the whole documentation if you edited one topic - just select a ready topic and publish it, *the advanced filtering in the Table of Contents makes your life easier - you can see only the unready ...

"Flexible tool for best results"

What do you like best about ClickHelp? It’s really easy to set up - just fill in the fields and your portal is ready. So, what do we have inside? You get a dashboard where you can work with your team members easily. Right now we’re working on three projects, and I should stay up to date with all changes and review comments. ClickHelp provides e-mail notifications and version history, so there is no bottleneck in our workflow. It’s just smooth and simple. What do you dislike about ...

"All-in-One Solution"

What do you like best about ClickHelp? We bought ClickHelp because it provides a great set of features for a good price. Here are some of the points that I like: *it’s online - you don’t need to install anything, *you can manage different projects in a single place, *you don’t need to republish the whole documentation if you edited one topic - just select a ready topic and publish it, *the advanced filtering in the Table of Contents makes your life easier - you can see only the unready ...