ClickHelp Reviews in June 2025: User Ratings, Pros & Cons

"I would totally recommend this tool"

What do you like best about ClickHelp? Here are some points that I like: Plenty of customization options like portal style, domain name, favicon, colors and backgrounds, custom fonts Flexible editor with quick access to the html editor Index Keywords and Taxonomy feature help us organize documentation more thoroughly Code highlighting possibilities Check spelling What do you dislike about ClickHelp? It’d be great to see some new ready-to-use doc templates. What problems is ClickHelp solving ...

"A professional partner with a perfect tool to provide information to our customers"

What do you like best about ClickHelp? Clickhelp is a easy to use tool, for provide information to our customers on a secure way. The People on the organisation Clickhelp react fast and correct, so we don't have to worry about the technical of the solution. The tool makes it possible to provide very targeted and personalized information to the users of our applications in a secure manner. Keeping this information up to date can be accomplished without much effort. What do you dislike about ...

"I'm a satisfied user"

What do you like best about ClickHelp? The best part of using ClickHelp is that this tool allows a user to set different documentation visibility levels. Here is how it works: I can assign different permissions to different readers, and when they log in, they will have access only to the docs I allowed. It makes my writing more effective since I’m working on different projects. What do you dislike about ClickHelp? There is nothing I would want to change. I far, it's very useful for me What ...

"I'm a satisfied user"

What do you like best about ClickHelp? The best part of using ClickHelp is that this tool allows a user to set different documentation visibility levels. Here is how it works: I can assign different permissions to different readers, and when they log in, they will have access only to the docs I allowed. It makes my writing more effective since I’m working on different projects. What do you dislike about ClickHelp? There is nothing I would want to change. I far, it's very useful for me What ...

"Best Solution for Startups!"

What do you like best about ClickHelp? ClickHelp offers a lightweight, hosted help authoring/publishing solution with easy setup and plenty of Flare-like features but at a reasonable price point for startups with smaller budgets. And ClickHelp's support team is superb! What do you dislike about ClickHelp? The user and role functionalities could be expanded with more flexibility. What problems is ClickHelp solving and how is that benefiting you? For a small development team, we are focused ...

"Best Solution for Startups!"

What do you like best about ClickHelp? ClickHelp offers a lightweight, hosted help authoring/publishing solution with easy setup and plenty of Flare-like features but at a reasonable price point for startups with smaller budgets. And ClickHelp's support team is superb! What do you dislike about ClickHelp? The user and role functionalities could be expanded with more flexibility. What problems is ClickHelp solving and how is that benefiting you? For a small development team, we are focused ...

"Excellent experience"

What do you like best about ClickHelp? ClickHelp matches all my team's needs. First of all, it didn’t take much time to learn this tool - it’s so easy to start work. Just open your portal, click create a project, and then you’ll see the WYSIWYG editor (I’m sure it’s familiar to you). That’s all! Also, I like that this tool adapts to my team's workflow. Every documentation team is different, and their workflow is different. ClickHelp is totally flexible since statuses and available ...

"Excellent experience"

What do you like best about ClickHelp? ClickHelp matches all my team's needs. First of all, it didn’t take much time to learn this tool - it’s so easy to start work. Just open your portal, click create a project, and then you’ll see the WYSIWYG editor (I’m sure it’s familiar to you). That’s all! Also, I like that this tool adapts to my team's workflow. Every documentation team is different, and their workflow is different. ClickHelp is totally flexible since statuses and available ...

"Flexible Tool for Different Projects"

What do you like best about ClickHelp? I like that all our documentation is in a single portal right now. And I can customize our portal according to company’s brand. It is convenient to update and publish separate topics one by one and not the whole project. The access can be personalized – I can give access to a specific project and assign particular topics to this person. There is a special dashboard, where all our projects, publications and different statistics are displayed which is ...

"Easy to use and great support"

What do you like best about ClickHelp? If you've used any help authoring tool in the past, ClickHelp is very easy to learn. And if you haven't used a HAT before, I think ClickHelp would be one of the easiest places to start. The interface is intuitive, they have a robust help system, and their support is outstanding. ClickHelp has all the features I needed to create a documentation system from scratch, including built-in styles, single sourcing options, quick access to the html behind the ...