ClickDimensions Reviews in June 2026: User Ratings, Pros & Cons

Marketing automation on steroids - easy to implement, easy to use

What do you like best? Once you deploy it, you doesn't even know, it is not part of Dynamics 365. It works seamlesly and the best thing is, that it's not only a "email's sender", but it helps you with a full martketing automation. The cooperation with support team and our Partner Account Manager Linda Johnson is more then amazing - it just works. What do you dislike? Pricing model should not be based on email sents, but based on functionality (a là Dynamics 365 model) What ...

The best email solution for Dynamics CRM

What do you like best? Since ClickDimensions is based exclusively on Dynamics CRM there's very deep integration points. The web analytics, email analytics, and more all write back to CRM and provide a great unified view of the marketing efforts. The documentation on the CD site is also very thorough, and their support team is excellent. What do you dislike? Initial setup can be a little tricky (adding Cname records to use personalized links, for example) can be a tad tricky, but ...

Fully integrated with Dynamics 365

What do you like best? Not an additional Marketingtool, but fully integrated with Dynamics 365, delivering a 365 degree view What do you dislike? Somehow the monthly costs are more visible than for example salary costs, but if we look at the business case, it's a very smart decision to start using ClickDimensions . What problems are you solving with the product? What benefits have you realized? Investing time and money in a website and portal does not make sense if you do ...

Fantastic Customer Service

What do you like best? The service provided by Click Dimensions is fantastic. Even if you rate your issue as a low priority, the response is still very quick. What do you dislike? It's a small niggle, but for a lot of features it takes what seems to be an unnecessary amount of clicks to get from a to b. Recommendations to others considering the product: Take a trial out, use the online resources they've got - there's extensive training videos and articles helping you to get ...

Fuctionality you cannot miss deploying your Dynamics 365 for sales environment

What do you like best? ClickDimensions delivers of the promises made in the sales process. What do you dislike? It''s not really cheap. It's not plug and play and during updates you really have to check you settings. What problems are you solving with the product? What benefits have you realized? saving time in following up on e-mail contact with prospects.

Overall solid tool

What do you like best? CD has all the functionality needed for both simple and robust CRM functions What do you dislike? There is a fairly steep learning curve to fully utilize CD to its full potential. What problems are you solving with the product? What benefits have you realized? Email marketing, form fields

A Must See For Every Marketer

What do you like best? Never export a list again! So many businesses rely on their CRM to just export their data into an excel sheet. It gets tricky when you have to manage CASL rules (for Canadians) or general unsubscribes. Everything is tied together. When your contact attends an event, when they fill out a form to download an e-book and more! It will change any marketing department for the better. What do you dislike? There are some features that might not be useful for ...

Second to none for Dynamics 365 Integrated Marketing Automation

What do you like best? The simplicity of the tool, yet the vast array of ever-improving features and integrations makes ClickDimensions a total joy to use. As a Dynamics 365 partner, having a tool that is inherent to the Dynamics platform that satisfies all the requirements of marketing and communications stakeholders (and often much, much more) ensures that training is quick and adoption is high, providing great return on investment. The support is free, quick and clear. Our ...

Best choice for users of Microsoft Dynamics 365 m(CRM)

What do you like best? Installed into CRM data Base- All marketing activity is stored in CRM data base. No other MA platform does this. What do you dislike? More advanced features. But I hear some are coming this summer. Recommendations to others considering the product: Try the standard package. It is full featured. What problems are you solving with the product? What benefits have you realized? Growing our sales by supporting our sales people with better leads

Best solution for marketing automation with Microsoft Dynamics 365 (CRM)

What do you like best? The full integration with Microsoft Dynamics CRM without a need for opening another application. Also, you can leverage CRM functionality to enhance the capabilities of Click Dimensions and vice versa. What do you dislike? Not able to directly market to Opportunities. I would love to be able to put older Opportunities into a nurture campaign, especially for products/services that have a longer sales cycle. Recommendations to others considering the ...