9.1
SpotScore
ClickDesk Reviews in July 2026: User Ratings, Pros & Cons
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ClickDesk Reviews & Ratings
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Spotsaas Editor’s POV
ClickDesk combines chat, helpdesk, calls, and social messaging in a single interface. Before shortlisting, verify that the platform's chat widget customization meets your branding needs—some users report limited styling options compared to competitors. Test the mobile app during your demo, as several reviewers note performance lags on iOS devices. Confirm ...Read more
ClickDesk pros and cons
Supports real-time chat, helpdesk, voice call, and social engagement in one platform.
Interface is easy to learn, reducing time needed for employee training.
Pricing is accessible for businesses of various sizes given the feature set included.
Integrates with popular business applications.
Customer support response times can be slow, causing delays in issue resolution.
Mobile app has limited availability and functionality.
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Showing 81-84 out of 84
A
Anonymous
10/24/16
It serves the purpose for online web chat.
What do you like best? I like the dashboard, how you can see people in real time visiting your site. The set up was really easy. There are a lot of really great customization features. The support is good too, especially since they use ClickDesk as their way of customer support. What do you dislike? Often people will ask to unsubscribe to our emails using this feature and their email address does not come through. It's because we have a proactive chat, so the user never needs to enter ...
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A
Anonymous
02/13/16
Can say the best Live Chatting system without doubt
What do you like best? We were searching for a Chat system that we can completely customize and easily install with our website. Our website provides live support to non-user and registered customers. We been looking for a chat system that allow us to use information from our database when any user chatting with live support. As well using our own theme was another priority. They met our needs so perfect, it was easy to setup and bring live support online. Facilities to add departments, ...
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A
Anonymous
12/10/15
Clickdesk - The best of helpdesk,live chat and social media management into one solution
What do you like best? Clickdesk is a one stop comprehensive solution for small and medium businesses.It's easy to set up within minutes and does not require a lot of coding expertise. Also, it allows to cater to incoming customer chats from existing third party messengers like Gtalk and Skype. With the support for third party messengers which are generally used for personal use, Clickdesk makes it easy for agents to receive and respond to chats on the go as well. What do you dislike? I ...
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A
Anonymous
07/25/13
Almost Free, and very compelling
What do you like best? I like the way they integrate Chat, Helpdesk, Call and Social engagement all in one small box. I guess that will be the trend in the future. And the (embed script load time is also very fast. Integration with popular Business Applications is surely a plus. Pricing is sensible. What do you dislike? Nothing yet. Recommendations to others considering the product A must have. Best option, if you want to include Social engagement and Helpdesk portal inside a chat box. ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].