ClickDesk Reviews in July 2026: User Ratings, Pros & Cons

ClickDesk review

What do you like best? ClickDesk has helped us improve our customer service ratings immensely. We had received complaints from some of our customers about the quality of our service but thanks to ClickDesk, now we are getting positive feedback about our customer support. It is easy to implement and integrates with most of the tools we use on our website. What do you dislike? it is a great product but after the trial period is over you now have to pay to use it. That is the only ...

ClickDesk Review

What do you like best? Very user friendly for the agents, no need to be tech savvy to use it, easy implementation, great knowledge base. What do you dislike? It doesn't have a mobile app, the application doesn't boot with the PC, it needs more realtime notification Recommendations to others considering the product: Is very easy to use and implement What problems are you solving with the product? What benefits have you realized? This is mainly use for our tech department

Review for ClickDesk

What do you like best? It's a great widget to use for customer interaction. What do you dislike? Can sometimes lag in interactions, but still like it very much. What problems are you solving with the product? What benefits have you realized? Better widget control

Scam - Avoid at all costs. Cancelled in 2017 still charged us 2018 and 2019 and refusing refunds

What do you like best? Nothing it's absolutely awful I am so disappointed What do you dislike? Everything it has not been a pleasant experience Recommendations to others considering the product: Please find an alternative What problems are you solving with the product? What benefits have you realized? They have stolen money from my account without my authorisation or any prior notice for 3 years

ClickDesk a real-time interaction tool

What do you like best? I really like the atmosphere of this tool much more modern and avant-garde, also the communication is very clear, the chat is done in real time, the video call is very clear, and has a free version. What do you dislike? What I do not like very much are the really expensive prices, something that you have to keep in mind for a small company. Recommendations to others considering the product: If I recommend this application or tool because it is very good when it ...

Simple to talk with clients

What do you like best? I like the manner in which they incorporate Chat, Helpdesk, Call and Social commitment across the board little box. I surmise that will be the pattern later on. What's more, the (insert content burden time is additionally extremely quick. Incorporation with prevalent Business Applications is most likely an or more. Evaluating is reasonable. What do you dislike? At first, it is difficult to understand where everything is and how to navigate certain things ...

Practical and simple way to work

What do you like best? Easy to use and cost effective live chat that we use for our company. Allows us to respond promptly to customer issues, answer questions and increase sales. What do you dislike? ClickDesk really pushes you hard and incessantly to upgrade, which gets a bit annoying after a while. What business problems are you solving with the product? What benefits have you realized? This tool helps me to communicate with my collagues from everywhere.

ClickDesk

What do you like best? The program is Very simple and easy to use. Very practicable and not difficult to learn. We offer the lessons for out team. What do you dislike? Sometimes is dificultt to understand all sentences. I need a translation from german to Englisch or Polish. What business problems are you solving with the product? What benefits have you realized? A customer consulting

Surpasses the expectations

What do you like best? A lot of options to customize the experience. Very complete kit of features What do you dislike? Their support can be kind of slow sometimes Recommendations to others considering the product You wont regret trying it What business problems are you solving with the product? What benefits have you realized? Live customer support

Meets the needs

What do you like best? It is very fast and easy to connect daily What do you dislike? It is not the best speed with big groups What business problems are you solving with the product? What benefits have you realized? Better quality of communication system.