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9.1

SpotScore

ClickDesk - Live Chat Software

ClickDesk Reviews in July 2026: User Ratings, Pros & Cons

Seamlessly serve your customers with ClickDesk.

4

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Starts from $12.99 / User / Month when Billed Yearly, also offers free forever plan

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ClickDesk Reviews & Ratings

4

Very Good

Based on 95 ratings & 84 reviews

Are you using ClickDesk?

Rating Distribution

Excellent

(37)

Very Good

(39)

Good

(4)

Poor

(1)

Terrible

(3)

Spotsaas Editor’s POV

ClickDesk combines chat, helpdesk, calls, and social messaging in a single interface. Before shortlisting, verify that the platform's chat widget customization meets your branding needs—some users report limited styling options compared to competitors. Test the mobile app during your demo, as several reviewers note performance lags on iOS devices. Confirm ...Read more

ClickDesk pros and cons

  • Supports real-time chat, helpdesk, voice call, and social engagement in one platform.

  • Interface is easy to learn, reducing time needed for employee training.

  • Pricing is accessible for businesses of various sizes given the feature set included.

  • Integrates with popular business applications.

  • Customer support response times can be slow, causing delays in issue resolution.

  • Mobile app has limited availability and functionality.

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Showing 21-30 out of 84

L

Leopoldo

01/12/20

4 out of 5

The best way to communicate

PROS & CONS What are the best aspects of this product? Communicating at a personal level became possible with Clickdesk. Furthermore, the application is easy to use so I didn't have any trouble using any feature. What aspects are problematic or could work better? Like any new application, it takes some getting used to, but other than that, there is absolutely nothing to dislike. What specific problems in your company were solved by this product? I get to save time for other things ...

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J

Javonte

01/12/20

4 out of 5

Fulfills every need we can think of

PROS & CONS What are the best aspects of this product? I am very happy with this software as we can connect with clients easily. What aspects are problematic or could work better? The only problem that I have with this is the technical difficulties we experience when we talk to big groups. What specific problems in your company were solved by this product? I can honestly say that Clickdesk gave me a new and innovative way to connect. Are you a current user of this product? No

G

Garrick

01/11/20

5 out of 5

Easiest way to communicate with clients

PROS & CONS What are the best aspects of this product? I am in love with how ClickDesk incorporates chat, helpdesk, call, and social commitment in one application. It is a very convenient way to reach out to our clients because of these features. What aspects are problematic or could work better? I found it hard to navigate the application at first. It'd be better if there was some kind of tutorial for new users. What specific problems in your company were solved by this product? I ...

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AG

Abhishek G

10/10/19

4.5 out of 5

Good

What do you like best? I liked everything about the ClickDesk product. What do you dislike? There was nothing to dislike as I liked it. Show More What problems are you solving with the product? What benefits have you realized? I was able to solve customer issues at the help desk easily.

T

Terry

09/28/19

5 out of 5

Fascinating for the price!

PROS & CONS What are the best aspects of this product? It is my personal small box that keeps all of my Chat, Helpdesk, Call, and Social Enagement data in 1 place! Many people don't know about it, but it is the app of the future. I like the admirable script loading time, and the fact that it is integrated with all Business apps. Price is just too modest for what you get! What aspects are problematic or could work better? Nothing so far What specific problems in your company were solved ...

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B

Brendan

09/26/19

5 out of 5

I can bet that this is the best live chatting system on the market

PROS & CONS What are the best aspects of this product? Yes, I can! In order to be good, a live chat system must be customizable, and that’s exactly how Clickdesk is. We incorporatet it on our website in no time, and it has been providing online support for users and random visitors ever since. It has a cool theme, and it is quite accurate when drawing data from our computer database. Those were our priorities, and it responded to them perfectly. There are also many open-customization ...

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FB

Franklin B

09/25/19

5 out of 5

ClickDesk ingenious video chat tool

What do you like best? With this tool you can make video calls at the time you want, in the place you can just keep a good internet connection. It allows you to have conversations with your clients that are out of your city or out of reach. So you can get more users. I find its interface great because it is very simple, beautiful and easy to use, not to mention the registry is the simplest thing in the world. I really like this program. What do you dislike? Few bad things I find in ...

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KA

Kristian A

09/16/19

4.5 out of 5

Let's review what ClickDesk is all about

What do you like best? It allows us to communicate and interact with other users and possible clients for our company or on a personal level, communication and conversations are more fluid and direct with the help of this web chat. It is quite simple to use and for registration it is also done very simply. I liked it from the moment I started using it. Its graphics are quite fresh which gives users a more attractive appearance. What do you dislike? At the beginning it is a bit ...

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H

Hannah

09/12/19

5 out of 5

Clickdesk - a single step to an improved helpdesk, efficient live chat, and proper social media management

PROS & CONS What are the best aspects of this product? Clickdesk comprehenses all social solutions that small/medium-size businesses need in one place. As complex as this sounds, it doesn’t take too much time, and it doesn't require any expert coding knowledge. Messaging goes all the way for catering potential customers to supporting third parites via Skype or Gtalk (even if this is more of a personal benefit). In the professional aspect, I think agents are happy to chat and reply ...

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A

Anonymous

07/16/19

5 out of 5

Best Customer Care Tool - ClickDesk

What do you like best? I have used ClickDesk for a while now and it's a great customer care tool. It offers great features such as live chat and help desk and all these are amazing. It's easy to use and is affordable. What do you dislike? So far everything with ClickDesk is all positive. No regrets Recommendations to others considering the product: I highly recommend ClickDesk as a customer support tool What problems are you solving with the product? What benefits have you ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].