CleverTap Reviews in June 2025: User Ratings, Pros & Cons

¡Una de las mejores herramientas!

What do you like best? CleverTap es un paseo para el Mobile Marketing y datos analíticos obtenido de dicha ramificación. La característica que es mi favorita –a pesar de que posee muchas- es la capacidad de analizar la data y detectar anomalías en túneles lo cual permite hacer ajustes a cada producto a fin de continuar en el camino deseado y proyectar las metas esperadas. Además, es capaz de procesar larga data asociada a cada producto por el cual es utilizado. Por ello, permite la ...

De lo mejor para dirigir el Mobile Marketing

What do you like best? Es una de las mejores herramientas de Mobile marketing que he utilizado en un largo periodo de tiempo. La característica que más utilizamos en mi compañía y la más resaltante considero que es la capacidad de lanzar campañas única y exclusivamente a raíz de los análisis arrojados del procesamiento de datos online y offline de los usuarios. What do you dislike? Cuando se utilizan datos pesados y archivos grandes, el procesamiento de flujogramas puede ser un poco lento ...

One tool for product & marketing needs

What do you like best? I like the fact that Clevertap is comprehensive in its offering both as an analytics solution and customer engagement. So all stake holders right from product / engineering / marketing to leadership end up being users of Clevertap. What do you dislike? To harness the true capabilities of the product - Clevertap requires marketing and tech to partner and work together for a proper implementation. So it isn't exactly a trivial project. Recommendations to others ...

Clevertap is a must

What do you like best? The Smart Campaigns feature is awesome. With that feature, you can just set up push campaigns once and forget about sending push messages to new users, the platform will do it for you. You can set triggers, so once a user does something specific, he will receive an automated message. What do you dislike? The only "but" we found on Clevertap is that their dashboard is only available in English. They should add more languages like Spanish, Italian and French at least. ...

All-in-one tool to get actionable insights

What do you like best? Clevertap is very useful when it comes uncovering deep insights about customers that otherwise would be difficult to analyze. The platform is intuitive and very easy to use. It's extremely valuable to look at the entire journey of customers and identify problem areas. What do you dislike? Developer support is needed. Would encourage a more efficient support. Recommendations to others considering the product: Decide the data points and assign a dedicated developer ...

Love this tool!

What do you like best? CleverTap's support makes me love this tool because every question I have, I can reach out to them and their responsiveness if perfect: fast and very explanatory and educative. What do you dislike? Sometimes using the tool itself could be a little challenging since I don't have any technical background. What problems are you solving with the product? What benefits have you realized? Reaching out to users in a very timely manner.

CleverTap For the Win!

What do you like best? Quick to set up and the incredible power you get. What do you dislike? The UI could take a little time getting used to. But when an analytics + engagement platform does so much, that's perfectly acceptable. Recommendations to others considering the product: We looked high & low before choosing this. And it has not disappointed. What problems are you solving with the product? What benefits have you realized? 1. Getting customers to upgrade their existing offerings ...

Great tool to improve retention

What do you like best? Ability to send push notifications in real-time and re-engage dormant app users. The granular insights and A/B testing helps a lot to improve conversion rates. What do you dislike? More templates provided would be nice to have Recommendations to others considering the product: Give more time to the product to see complete and valuable results. What problems are you solving with the product? What benefits have you realized? User segmentation and personalizing our ...

Effective real-time engagement platform

What do you like best? The fact that you can view user analytics and engage users in real-time from one single tool. Reduced the hassle of managing multiple tools. What do you dislike? Nothing that I can pinpoint. All questions/concerns are addressed quickly. Recommendations to others considering the product: Define the events you want to track from the start for smooth onboarding. What problems are you solving with the product? What benefits have you realized? Reduced drop-offs and ...

Very intuitive

What do you like best? I was amazed with how simple and fluidic the user experience is. The UI just talks to you, and you need not be a data scientist or a marketing pro to understand the whats and the hows. What do you dislike? Nothing, being extremely honest. Genuinely loved it What problems are you solving with the product? What benefits have you realized? We are trying to re-engage with our customers using means of push and emails.