CleverTap Reviews in June 2025: User Ratings, Pros & Cons

Great analytic solution

PROS & CONS What are the best aspects of this product? This is one of the best mobile marketing platform that provides great analytics features. We can easily engage within the analysis and we are able to split users according to their activities. Also, we’re able to incorporate server. We highly recommend this solution to everyone. What aspects are problematic or could work better? The product works perfectly there’s nothing I can dislike about it. What specific problems in your ...

This is ideal solution for marketers

PROS & CONS What are the best aspects of this product? CleverTap offers great funnel analysis and retention cohorts. I like that it allows us to assess and gain detailed insight from the beginning to the end of customer journey. Also, profiles are automatically generated for every user by pulling out data directly from their app visits and actions. The other good thing is that marketing campaigns can be targeted based on the activity log of every user and user group. In addition, it ...

This is great mobile marketing platform

PROS & CONS What are the best aspects of this product? I’m using this software for 3 years. We tried other providers so we can send push notifications through the app but the whole process overloaded the user-base during important releases. As soon as we starte dusing this solution we’re impressed of its powerful infrastucture and it helped us to handle our load and realtime notifications to all our users. We are using it to schedule and send huge campaigns in few moments. Its customer ...

Great combination of analytics and marketing

PROS & CONS What are the best aspects of this product? I like that it allows me to create live segments with huge traffic volumes. Also, its support team is always open to suggestions and feedback. I like the analytics and engagement in one single dashboard. What aspects are problematic or could work better? It needs more focus on app analytics than on the websites. What specific problems in your company were solved by this product? Since we implemented this software we have ...

Reach Your Goals with CleverTap-Multichannel Marketing Platform

What do you like best? CleverTap allows us to message our customers on multiple channels, including reaching them on all active devices they're logged into. The Journeys feature allows for multi-messsage & multi-channel campaigns, all triggered by user behavior. Built-in analytics capabilities reduce the risk of data loss--data is no longer siloed. Creating user segments is simple and straightforward. Campaign creation is intuitive. The CleverTap team is extremely communicative. The ...

Spectacular

What do you like best? Being able to get to know our customers thanks to the data that the platform gives us What do you dislike? make it easier to get journeys or better explained in your papers Recommendations to others considering the product: It is a great tool that helps companies make the right decisions in question to their needs and be able to achieve the goals set What problems are you solving with the product? What benefits have you realized? the rate of ...

Solid Service for Customer Engagement

What do you like best? We use CleverTap for all push notifications as well as campaign-based email messaging to support customer engagement and retention. In general, we find it to be a solid service for our fairly standard needs. One of the things we like most about CleverTap is their responsiveness to issues and feature requests. Our account rep has been super helpful since day one. Additionally, it's good to see the evolution of the product over time— it's clear to us that they've put ...

The Power Real Time

What do you like best? CleverTap is the power to understand the user. What do you dislike? The analyzes and reports have some errors. Recommendations to others considering the product: CleverTap will help you create experiences that increase the value of users throughout their lives. What problems are you solving with the product? What benefits have you realized? Registration and activation of our users

Works great for us!

What do you like best? Integrates really well with our system and we can easily set up campaigns and journeys to reach our customers at critical touchpoints. If we do have any issues, their support team is very hands-on and works to find resolutions as quickly as possible. What do you dislike? I don't like how we can't see a preview of the email from the scheduled page, or even after it's been sent. You either have to edit or clone to see the email content. What problems are ...

Clevertap is one stop for everything related to our application.

What do you like best? The best thing i love about clevertap is that i have can see everything and related to data to our app in one place. This makes me take quality and timely decisions which have a positive impact in the overall development. I can easily take control and make journeys accordingly. Thank you What do you dislike? There is nothing to dislike you guys are amazing and i so love using Clevertap. thank you once again. Recommendations to others considering the ...