8.7
Spot Score
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Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more
Swift and detailed client support, resolving issues efficiently and effectively.
Excellent customer service with quick refunds and cancellation processes.
Responsive and knowledgeable customer service team, providing clear instructions.
Prompt responses and resolutions to customer queries and issues.
Limited information provided in reviews about the actual product features and functionalities.
Lack of specific details regarding any shortcomings or areas that can be improved in the product.
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Showing 671-680 out of 815
MS
Michael Smith
07/01/22
Request refund for software not…
Request refund for software not launching after installed. Tried running software as administrator and it worked. Request to cancel refund.
CB
Contact Brick Work
06/30/22
We noticed we were on an auto-renewal…
We noticed we were on an auto-renewal but had reached out to ask for a refund and they replied back the same day to accommodate. We used Parallels previously but were not being utilized so thankfully they understood our situation. We understand its value in virtualizing Windows to support PC apps so will be back when the need arises again.
PP
Paul Pregnolato
06/30/22
First class customer service :-)
First class customer service :-) I lost the installer file for my copy of Creator NXT 9 Pro after a catastrophic hard drive crash a few months ago - even though the original link had expired, Sergio S. of cleverbridge Customer Support very kindly generated a new link and I was able to download the installer and reinstall the software within a few hours - impressive service IMHO and I look forward to buying NXT 10 Pro in a few months' time
AP
Asha P James
06/30/22
Great customer service.
Date of experience: July 01, 2022
DJ
David J
06/30/22
Great Customer Service
Needed to download PSP 2019 to a new computer but my original download rights had expired long ago. Contacted Cleverbridge Customer Support by email and Todd responded immediately and reinstated my download rights. Great customer service. Thanks Todd.
B
Bookkeeper
06/29/22
A+ Customer Service
The Customer Support generated a prompt reply with professionalism and satisfactory results. I will utilize cleverbridge in the future.
WP
William Prepodnik
06/29/22
Good software and GREAT customer service
I had to reformat my hard drive and by so doing had to remove Ashampoo Uninstaller ll and and Ashampoo Sharpen 3, both programs that I had recently purchased from the Cleverbridge website and were very happy with. I emailed Cleverbridge and explained the issue. They replied that my issues would be addressed by email within 24 hours. It was actually more like eight hours when I got a return email, providing links where I could download both programs. The directions were brief and ...
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CD
Carissa Dougherty
06/29/22
Quick resolution of my problem (refund…
Quick resolution of my problem (refund for mistaken auto renewal).
MD
Mr David Sayers
06/29/22
Fantastic support - quick and helpful.
I had some problems with Power2Go which I had purchased several years ago. Oncontacting Cleverbridge they responded quickly and helpfully, so that my software problems are now resolved. I was most impressed/
A
Agustin
06/29/22
I´m using Parallels Tool in my MacBook…
I´m using Parallels Tool in my MacBook Pro, I had a problem after installation and request help to Cleverbridge, The experience was perfect, fast answer and problem solved. Thanks!!
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